'Web Page Visits Triggers' with "Remove from Flow' Sending the Same Email More Than Once

[Shane_Rourke2]

I set up a program that sends two emails 1 hour and 24 hours from visit if they don't complete the form on the page. 

I test below and received the 1 hour email 3 times.  I did visit the page 3 times so I am assuming there is a step missing in either the smart list of flow. Any advice?

Thanks!

[Balkar_Singh]

One way is to add a choice to flow step and exclude people who have been sent the email.

[Shane_Rourke2]

Thanks Balkar! Is that a better option than below?

[SanfordWhiteman · Accepted solution]

I would say changing the QRs to Once Every 2 Days (or whatever accommodates your cumulative waits) is a better idea than adding another Activity Log lookback choice.

[Balkar_Singh]

It's better to use QRs as suggested by Sandford.