I currently have two RTP In-Zone Campaigns running as a split test against each other. While I am seeing the "Impression" metrics for these campaigns increasing as I would expect, I am not seeing any "Clicks". I have tested this using In-Private & Non-Private Browsers & clicked on the link & while I see the Impressions increase, still no increase in clicks.
Any ideas as to what might be going on?
You should move the question to Products "Community" is for issues with the Marketo Nation (this website) itself -- and yes, this is confusing.
And please provide a URL so we can debug.
Thanks for the response. I've moved the question into the "products" space. Hopefully I can get a response there
And a URL?
URL to the site where RTP is live but not receiving click data? or Marketo link to the campaign set up?
The live site (we can't see the Marketo setup).
Previously (not sure if this has been updated), but clicks that were submissions of a form weren't properly tracked by RTP reporting. I would reach out to David Myers if you don't get any clearer answers on this. He's usually able to help.
Thanks for the suggestion! Hopefully David Myers can help!
I published a post related to this: Adding a Marketo Form + Thank You page within a Web Personalization Campaign
This should help you test and resolve the problem you having. Good Luck.