Sending email alert to multiple emails - formatting?

[Anonymous]

Hi there!

I'm trying to send an email alert to 4 email addresses after a lead fills out a form. This should be intuitive, but for some reason only the first and last person in my list of emails is getting the alert emails.

Here's what I'm doing:
IN the "Send Alert" flow step, I select the email, select "Send To:" as account owner, and then for "To other emails" I enter: "Email1, Email2, Email3"

I've also tried "Email1; Email2; Email3", as well as putting quotes around each email, but no formatting has so far successfully delivered to all 4 email addresses!

Any help here is much appreciated.

Eric

[Anonymous · Accepted solution]

Hey Eric, 

The commas are the right approach. When you say the 1st and last receive the email, is the 1st the Account Owner?

Can you provide a screenshot of that flow step, please?

[Leticia_DoPrado]

Is it supposed to be just commas separating the emails? Or a comma + a space?

[SanfordWhiteman]

Just commas.

(FYI: commas are the standard separator for mailboxes. You might use a mail client that appears to use semicolons, but they're translated into commas when necessary to comply with the standard.)

[Leticia_DoPrado]

Thank you!!!

[TrishVosko]

spaces after commas?

[Josh_Hill13]

Is the second email unsubscribed somewhere? 

Are they getting that email in the spam folder?

[Anonymous]

Thanks Jeff & Josh,

Looks like the commas worked after all. I had been putting in the same fake test email and apparently Marketo was only sending out the alert once.

Eric