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Thanks for the info. just to confirm what I've read on this tread. You're both saying you cannot sync specific user fields like "role" or "profile" from the user object to Marketo, correct? Any there is no way for MKTO support to manually sync the field for us, correct?
Vlada, the organization I work for is investigating using intentional duplicates for our leads. We would delineate and separate leads with the same email address via separate salesforce.com record types. Would you be available to discuss how your org implemented duplicate leads in your org? What w...
Vlada, I have a few follow up questions for you, if you don't mind.My organization now needs to create 'intentional duplicates' because we now have numerous different companies using our one instance of SFDC which means company wants their own data, meaning duplicate data.1. Was it a lengthy proces...
I'm in the same boat. Our Sales Ops wants to run metrics on the lead score changes of contacts, but I can't find such reports in MKTO. In fact the reporting functionality in MKTO is rather lacking. A bit of a disappointment.
Dan,thanks for your comments. I working with MKTO support on this now. Maybe it's related to trigger delay that took place on Aug. 15th.Marketo Status San Jose Delayed Trigger Processing for Multiple Pods For Pods SJ08, SJ14, SJ15, SJ20, SJ21, and SJO: We experienced a hardware failure in our ho...
Just curious if anyone else is experiencing delays in leads coming into MKTO and MKTO taking hours for programs to fire to auto-fill fields and sync to SFDC. We found one lead that took four hours before the first program fired and then 12 hrs before the next rule fired. the rules should have fired...
Hi Josh,we have have a number of tags attached to programs and synced to SFDC we're looking to consolidate. So for example...Channel Tag / Proposed ActionEmail / Rename to "Email Batch"Email 3rd Party / Merge into Email - Multi-touch, new "Email"Email - Multi-touch / Rename to...
Dan, thanks for the info. I've move the question to products.
What is the impact of merging and deleting tags associated to campaigns in both Marketo and SFDC?What are the down stream impacts I need to be aware of?thanks,p
Gregoire,Thanks again for your response. I do have the view you included in your snapshot. I looked at my question again and I realized it wasn't clear.The buttons I'm referring to appear on the tab list views in SFDC. When you switch to SFDC lightning, they longer appear. I assume it's because the...