raiashutosh

Level 2

Joined the community 02-07-2021

Level 2

Associate Director of Marketing Automation

India

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Re: Identifying reasons of the Soft Bounces

by raiashutosh 08-17-2021

Hi @Vinay_Kumar Thanks for helping with the reasons, I am looking for these reasons associated with the individual leads so that I can understand the most common reason.The second filter in your example seems to be a custom filter, can you share if it can give the reasons of soft bounce or atleast t...

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Re: Identifying reasons of the Soft Bounces

by raiashutosh 08-16-2021

@Balkar_Singh I got this from an article on Marketo resources, these codes are default system codes.The email invalid cause field only gives the reasons for hard bounces. I am looking to find the reason for the soft bounce so that I can take some action to avoid this in the future.The alternative wa...

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Identifying reasons of the Soft Bounces

by raiashutosh 08-16-2021

Hi Guys,We are facing a soft bounce issue in our recent email sends. Our deliverability has dropped from 98% to 91% in the last two weeks. I am yet to find a cause of this issue, I can rule out the below reasons:Covid situation - As it was fine till the last 2-3 weeksAudience Persona - We haven't c...

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7898 1 8
Re: Managing Significant Soft Bounces

by raiashutosh 08-16-2021

Hi @michellechopin We are facing the same soft bounce issue in our recent email sends. Our deliverability has dropped from 98% to 91% in the last two weeks.I am yet to find a cause of this issue, as it isn't the Covid situation, we haven't change the criteria of the target audience, there isn't a su...

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7830 1 2