raiashutosh

@LucasMachado This is very interesting, I believe this data will become more insightful if we can have no. of opens in the smart least, like if some has opened at least 4-5 emails and didn't click in any of them.

Thanks @LucasMachado !!

Hi @Julz_James I am using the litmus tracking code in our email for further analysis. I am facing the same issue while adding the litmus code in the emails.The code has to be added in the tag of the email, however, if I add the email script token in one of the modules of my email template the Marke...

@SanfordWhiteman Just adding the tag will only give of open leaving out important metrics, If we add the litmus tracking in the module, Marketo parsed the HTML and stripped of all the litmus tracking keeping just the tag which affects the tracking in litmus.

Content edited by moderator with corrections.Hi, I tried the email script token, it seems the code only works if added just above the tag, which is only possible if you email doesn't have any dynamic content.

Content edited by moderator with corrections.the code works if you use email script token for the litmus tracking. P.S. it only works if you don't have any dynamic content in your email

Hi @Vinay_Kumar Thanks for your suggestion, yes around 505 of them were Yahoo. We're still investigating, I am looking into details to find if all those soft bounces were old leads and at which stage they are, in our journey. Strangely, the soft bounce numbers have gone back to normal in our last e...

Hi, I have faced a similar issue, it happens when the changes are approved after the messages are queued.In my case, I had enabled the recipient time zone and head start option in a campaign and scheduled the email, however, the changes were made a couple of hours later. This is something to make no...

I've further investigated this issue, the sudden increase in the soft bounce has occurred post 9th August.Also, the majority of the soft bounce is of Category 4.Another finding is that almost 50% of the soft bounce category 4 ids are yahoo.com.Is there been any change in the algorithm of Yahoo recen...