michellechopin

This makes so much more sense to me now - thank you for explaining! This is my first time actually using workspaces/partitions so I'm still wrapping my head around the way it all works, and your responses have been awesome. Going through both messages: I can only use the Person Partition = B2 filter...

One additional question as I review leads in general through these campaigns - they're all listed as members of the Brand 2 partition. Is the best/easiest way to identify/separate leads that originated in the Default partition/workspace by using the Person Partition Changed filter? The reason I ask ...

Thanks for the extra information, @Darshil_Shah1! The reasoning behind the routing makes perfect sense. After checking the Workspace/Partition details, our second brand IS set up to connect with the default partition as well (under the Workspaces tab, our 2nd brand notes only one partition, which is...

There were Batch campaigns used at one point to move leads from the Default partition into the new one - we don't have any ongoing routing rules/assignments. Since I've been working with this brand, I either directly upload leads into the partition (I will manually move any leads identified in the D...

I always appreciate your help and expertise, @Darshil_Shah1! I didn't realize that choosing not to download images would could as "unopened" and this probably far better explains why a lead is scoring for a click without "opening" said email. I've removed the choice in the flow step and reverted it ...

Thanks for clarifying @SanfordWhiteman 😊 I'll set up a {{my.token}} for this scenario so that we have it available any time we use a landing page in our second brand (any subsequent brands in the future). I wanted to make sure I understood the process and that I didn't continue to look for settings...

@SanfordWhiteman, To clarify - once a domain alias is created, it doesn't get automatically included in any new landing page we create for alternate brands, and we have to manually change that part of the URL in any CTA or embedded link into the new landing page at setup? e.g. I create a landing pag...