Hi everyone,
I've been trying to create a "Content downloaded" field for my contacts as I like to have a history of the DL path of my prospects,
So I created the field, and started to set up my first rule :
On each form (downloading files specifically) completion: Change score:+5, Send Email: downloading link e-mail, add "Name of the file" to "Content downloaded".
BUT, I'm afraid of one scenario : If a contact download several contents, will the previous value written in the "Content downloaded" be replaced by the new one ?
I found an old article on the forum where a person advises to use choices like this (I replaced what he wrote according to my case):
Choice 1 :
If "Content Downloaded" is empty
Attribute "Content Downloaded" New Value : {{system.datetime}}: "Name of the files"
Default choice (this is where I'm in trouble)
Attribute "Content Downloaded" New Value : {{lead.Content downloaded}},{{system.datetime}}: "Name of the files"
Is it correct according to you, or do you have any other good practice to solve this problem ?
Thanks a lot
Lucas
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