DeniseGreenberg

I agree with Guitarrista82. I have been told explicitly by Marketo Support that a clone of a clone of a clone can become corrupt. I would recommend cloning a Program Template each time - with the email that you want to use in the template. That way you'll only ever be cloning the email once.

While I agree with Sandy and Darshil, it seems like in this case you DO have a good reason for believing you have a valid email for the customer. That is, I'm assuming they are doing the complaining via email. If that's true - and if you have verified that the email in Marketo matches the customer'...

Aha! Interesting! I believe I inherited that typo. I didn't create the custom CSS - only added to it. Thank you, as always!!

Hi @SanfordWhiteman - I have another client where the forms are blue and the copy is white. When I first added reCAPTCHA, the copy in the reCaptcha was black but the links were invisible. So I added this to the form CSS, which, didn't work of course (not enough F's):.mktoCaptchaDisclaimer a {color: ...

Hi Sandy, You were right (of course)! Can you explain why this gets displayed in my iPhone inbox email preview (I use the default iPhone email app) given that it's the HTML version of the email that I receive? Just curious. Thank you!

Perfect - and so easy! Thank you, Sandy!!

Thank you.