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Thanks, I probably didn't pay much attention - it was always like this and that's easy to verify.
I experience a similar issue. Half of the leads I have in Marketo are not intended to sync to SFDC, and so MSI scoring (relative scoring / relative urgency) is not applied to them. Suddenly I see that in activity logs some of these non-synced leads start to recieve relative scoring/urgency. It's not...
Kara, I see. That means the DB size may inflate significantly soon. Maybe better is to download the stats via API and keep it at your own server for reference, while cleaning the Marketo DB. This will keep your database size lower, with no need to keep those dead leads. I haven't got such experience...
Thanks Kara, I see now. With regard to the unsubscribed users - I personally don't see any point in keeping them. Once removed, they're added to the Durable Unsubscribe list. This means that if they're added back again, they are already set "unsubscribe = true".Durable UnsubscribeDurable Unsubscribe...
Thank you Sanford!
Hey guys,A stupid question - do the unsubscribed leads (not the deleted ones) count to your contacts cap? That is - do you really need to delete the unsubs every so often in order to keep the database count under the cap?
Hi guys,Why do we then need this parameter mkt_unsubscribe=1, if the click on this link doesn't actually attribute the unsubscribe action to a the email? Note that I have same setup with two separate products with overlapping audiences.We really need to be able to use this data to trigger/filter in...
Hey Kara,In your Email Eligibility segmentation, you have options "Email Invalid", "Marketing Suspended" and "Unsubscribed". Does it hold true thar if you were not excluding these through filters, these leads still wouldn't receive emails? It seems to me that Marketo would auto-exclude them from sen...
Hi guys, I have a close question. Do you really need to keep those suspended/unsubscribed/bounced emails in the database for the sake of statistics, or do you think it makes sense to clean up the database from time to time to lower the number of contacts, not to increase the contact number cap and p...
Hi Denise, what's the workaround you used? I have exactly the same situation, and it's frustratingly unreliable.