Grazitti2020

IssueYou may see the error "Program with name already exists" when saving a program name, and this is because Marketo requires each program name to be unique.There may be a scenario where you are trying to re-name an existing program to correct capitalization. (For example, your program is currently...

IssueWhen retrieving result sets from the /rest/v1/activities.json end-point using a Paging Token, the result set returned by the API appears to be less data than what is in the Marketo UI.In this scenario, we're going to explore how and why Paging Tokens work when utilizing them in REST API calls.S...

SummaryLearn how to resolve the issue where Marketo only recognizes the first LinkedIn Lead Gen form and does not recognize any additional forms. IssueMarketo only recognizes the first LinkedIn Lead Gen form and does not recognize any additional forms. The problem persists even after disconnecting a...

SummaryLearn how to monitor the synchronization status between Marketo and Salesforce to ensure data consistency and operational efficiency. IssueYou want to check the Salesforce sync status to maintain data alignment and workflow effectiveness. SolutionMarketo now offers a user-friendly, built-in t...

IssueOur organization understands that Marketo has a durable unsubscribe field. Is that the only field that is durable or are other fields like block listed, marketing suspended, etc... durable? The scenario here is if someone is deleted, then later comes back in via SFDC for example -- are other fi...

IssueAn attempt is made to add an API user to a 2nd instance and we get the error "This userid is in use. Choose another email." SolutionAPI Users are unique to an instance and cannot make use of the Universal ID feature.

IssueMarketo Azure integration is not functioning despite having the correct configuration. SolutionOne suggestion is to remove the relay state in Microsoft Azure Single Sign-on settings. This field is not required in setting up SSO with Marketo.

SummaryDisable Require PKCE for syncing with SFDC via OAuth 2.0 IssueIf attempting to connect Marketo to Salesforce via OAuth 2.0, no authentication window is presented by Salesforce allowing for credentials to be entered, only showing "Redirect Failure" EnvironmentMarketo is not compatible with the...

IssueAfter creating an Email Program with an A/B test, you create smart lists (or smart campaigns) and would like to use filters such as "Opened Email" for the A/B test email.When starting to type the A/B test email name into the smart list filter, the A/B test email name does not show as available ...

IssueAn email using a Velocity Script Token fails to send. EnvironmentMarketing Activities SolutionThere is a 40 custom field token limit per email. If you have Velocity script tokens present in the email and those tokens more than 40 fields, the email will fail to send. To resolve, ensure that velo...