IssueYou want to understand how Company IDs work within Marketo and how you can interact with these IDs, particularly when dealing with the Person's Company Object. You want to kno...
IssueThere are discrepancies in the leads activity logs within Marketo, where the Email Delivered activity timestamp is sometimes recorded a few seconds before the Email Sent activ...
IssueMultiple alerts are sent from the same campaign.
SolutionRecognize that Send Alert functions at the person level, triggering an alert for each individual in a campaign.
Util...
IssueFiles uploaded to Marketo's Design Studio, like PDFs or image files, are assigned an HTTP URL instead of HTTPS. This discrepancy can trigger security warnings in emails, as mo...
IssueLearn how to design smart campaigns using triggers and filters within the same campaign. Create a campaign that reacts to several different initiating actions or conditions, s...
IssueLeads were uploaded into Marketo with the wrong opt-in date and time, which also synced with Microsoft Dynamics 365.
SolutionTo correct the opt-in date and time, do the follo...
SummaryWhen attempting to approve snippet error Access Token is Invalid appears. Have the customer sign out and sign back in. Seems maybe they got logged out somehow.
IssueWhen at...
IssueNew leads created through form submissions in Marketo are not being registered by the "Fills Out Form" trigger in associated campaigns.
SolutionTo address this issue:Verify R...
IssueWhen attempting to move a folder with a program into a different workspace, the below exception is thrown:Rule is incomplete, '<Field Name> is...' requires valueIn the below e...
IssueWhen using Interactive Webinars, if a host changes the layout, previously on-camera speakers must switch on their cameras again.Is there a way to keep the camera always on whe...