Community Manager
Joined the community 29-01-2020
Community Manager
India
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SummaryCustomers may face errors referencing Segmentations when importing programs between instances. IssueProgram import fails giving an error message like the example below:"Mar...
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428
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IssueWhen trying to clone a Form or Landing page from Design Studio to a specific Program under Marketing Activities, there is no list of programs that appear. SolutionThis is exp...
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773
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SummaryUTM Parameters Not Populating with Known People Form Fill IssueUTM parameter field values are not being captured for some people's form submissions, even though the form is...
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486
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SummaryHow to see all the historical Support cases created for Marketo IssueHow to see all the Marketo Support cases, attachments, and comments related to your historical support ...
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599
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IssueDoes Marketo re-use or recycle old deleted lead IDs? Root CauseAfter a lead is fully deleted, it would be very rare for the lead ID to be re-used. The vast majority of the ti...
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1696
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IssueYou receive the error message of "exceeded limit" for Program Member Custom Fields (the documented limit is 20), but you don't see 20 fields listed in the Admin > Field Manage...
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557
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IssueAn email asset with a program MyToken is not reflecting correctly after a campaign send, even though the email asset is within a program with the correct token value. Root Ca...
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486
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IssueThe SFDC sync error "Unable to process due to no XML response from Salesforce" or "No XML Document Error" appears. Root CauseThis error means Marketo received an invalid XML ...
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962
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IssueLeads are stuck in a smart campaign's Wait Step and have not moved onto next steps, even though the Wait Step has been updated/shortened and the lead should move onto the next...
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IssueCustomers may run into limitations with Webhook providers or other third party REST services that require their fields are an integer type field.This may present issues with t...
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