Level 10 - Champion Alumni
Joined the community 16-07-2015
Level 10 - Champion Alumni
New York, NY
Manager, Operations Consulting Services
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Sanford is correct that it's a business decision, but you should also consider what is required for your CRM if you are doing a CRM sync. Our Salesforce requires first name, last n...
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Great, do you mind sharing what worked in case someone stumbles upon this post in the future looking for an answer to the same question? You should also mark the question as resolv...
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Yes, I would agree with Greg above, did you upgrade to Email Editor 2.0? If not, it doesn't look like those are valid HTML comments, which could be causing the issue. Valid HTML co...
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I tried uninstalling and reinstalling and it didn't work! How strange! You can upvote my idea here: And maybe someone will comment and let us know that there is a (non-intuitive) w...
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When you swipe left to dismiss a card, there is no way (that I can see) to recover it. I tried logging out and logging back in, force closing and reopening, and even uninstalling a...
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Yeah I definitely agree. If you go to the menu and then the "Done" section, does it show up there?
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Have you tried closing and reopening the app? Last ditch effort you could delete the app and reinstall.
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You could edit the Block Field Updates from the unsubscribe to block updates from Salesforce. But then sales people wouldn't be able to unsubscribe people manually, so that could c...
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Can you share a screenshot of their activity log? Also have you opened a support case?
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I just came back to say the same thing as Michael! If you're using Email Editor 2.0, this could be the problem: Email Editor 2.0 lets trigger based emails soft bounce
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