David_Gaible

Hi Kelly, Jim Thao​'s got it. Here's some elaboration:We had something similar and we built a sorting program with cascading smart lists. First thing you do is build the 9 smart lists - one for each behavior. Then you build a smart campaign - triggers and timing will be up to you, perhaps it is trig...

Our biggest current challenge is coming up with a start to estimating program costs. We're using most features of RCE (and getting tremendous value out of the reports) but we don't yet have a great way to start estimating program costs. Looking forward to the event, please post registration info on ...

Thanks for the insight Joe! I'll be looking for the next episode.

Steal away!

Great article! This isn't so topical, but I had this from a training I did with my team, and thought this should be shared with a wider audience:

Try going into the activity logs of some of the leads to see the reason why emails weren't delivered. Also, check these threads for some other reasons:Why didn't all my emails go out?Why didn't Marketo send emails to a large portion of my list?

Charlie Zhang​, I was in the exact situation as Jessica Kao​ - company spam filters were catching them.

Did you run a smart list to see if the email was actually delivered, not just sent? I'd check that first. If the email was not delivered, you've got a (big) problem with deliverability or your list.

Agreed! Always best to save those triggers for when you really need them. As for those Orion performance gains - I'm really looking forward to putting Munchkin code everywhere in our product and setting up some amazing upsell triggers.

Hi Kristian, I've used ReachForce in the past with great success, and will be using it again as soon as budget it gets approved. When evaluating vendors I found it useful to have them run some tests against your existing data. That way you can be sure which vendor is going to have the best data for ...