Itay_Billet4

Level 8

Joined the community 16-11-2011

Level 8

Marketing Operations Manager

Israel

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Re: Errors in Syncing Leads to SF

by Itay_Billet4 07-23-2018

Hi Josh Hill, seems like it is still happening. I opened a ticket to both Marketo and SF support. waiting for their reply.

Discussions

2022 0 2
Errors in Syncing Leads to SF

by Itay_Billet4 07-22-2018

Hi All, in the last few weeks we're seeing odd behavior of leads that are synced to SF. Seems like the leads are synced, but then get deleted with a weird exception (see below). If I try to manually sync the lead to SF after I while, I'm able to do so.There wasn't any addition of validation rules or...

Discussions

2150 0 4

Integrations
Re: Delivery rate is 100% on RCE

by Itay_Billet4 07-22-2018

Hi Josh Hill, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.

Discussions

2254 0 0
Delivery rate is 100% on RCE

by Itay_Billet4 07-16-2018

Hi All, we're trying to analyze our email delivery rate and we tried to see the results via the RCE. Seems like the "sent" and "delivered" are identical, although when running a regular email report we do see a lower delivery rate. Any reason why it would be?Thanks!Itay

Discussions

2383 0 2

Email Marketing Reports & Analytics
Re: Deleting Related Duplicate Leads

by Itay_Billet4 07-03-2018

Hi Mariah, there are some cases that a person request to be deleted, and there's a possibility that he exist already as a lead / contact. our preference that the process will be automated, so this person will be removed entirely.

Discussions

3122 0 0
Re: Deleting Related Duplicate Leads

by Itay_Billet4 06-27-2018

Hi Balkar Singh, forgot to mention but I wanted to do it via a triggered smart campaign.

Discussions

3120 0 0
Re: Revenue Cycle Explorer and Program Channel

by Itay_Billet4 06-27-2018

Thanks Josh, I can see that some Program Channels that are defined as "Analytics behavior = Normal" do appear in the RCE.What do you mean that no Members or Success points exist in RCE yet? how would I define it?

Discussions

2737 0 0
Deleting Related Duplicate Leads

by Itay_Billet4 06-27-2018

Hi, we're using the Delete leads action and we're wondering if there's a way to delete duplicate leads with the same email automatically. Can we utilize the "Duplicate field" filter?ThanksItay

Discussions

3400 0 5

Marketing Products
Re: Revenue Cycle Explorer and Program Channel

by Itay_Billet4 06-25-2018

Thanks Gerard, but this is not a custom field. The "Program channel" was setup as a new channel in the admin part (see below).Some appears in the RCE, some don't.

Discussions

2737 0 3
Revenue Cycle Explorer and Program Channel

by Itay_Billet4 06-25-2018

Hi All, I wanted to run the "Program membership analysis" on the Revenue Cycle Explorer and summarize by "Program channel".I noticed that some of the Channels that were created and exist in the admin section do not appear in this report. Is there a reason for that? Do I need to enable anything befor...

Discussions

3014 0 5

Reports & Analytics