Hi All, we're trying to analyze our email delivery rate and we tried to see the results via the RCE. Seems like the "sent" and "delivered" are identical, although when running a regular email report we do see a lower delivery rate.
Any reason why it would be?
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RCE looks mostly at the Lead counts instead of email counts, so there are some subtle differences there. Perhaps Mike Reynolds can shed more light onthis?
Maybe you deleted people who weren't delivered?