Delivery rate is 100% on RCE

[Itay_Billet4]

Hi All, we're trying to analyze our email delivery rate and we tried to see the results via the RCE. Seems like the "sent" and "delivered" are identical, although when running a regular email report we do see a lower delivery rate.

Any reason why it would be?

Thanks!

Itay

[Josh_Hill13]

RCE looks mostly at the Lead counts instead of email counts, so there are some subtle differences there. Perhaps Mike Reynolds​ can shed more light onthis?

Maybe you deleted people who weren't delivered?

[Itay_Billet4 · Accepted solution]

Hi Josh Hill​, I think I found the error - my filer was on "emails delivered" (and not on emails sent). I changed the filter and the results look more accurate.