Justin_Cooperm2

If the email is being sent from Marketo, you can edit the "From" and "Reply-to" addresses from the email editor itself.If the email is being sent through Sales Insight, the email will have the "From" and "Reply-to" address set to the value of the Salesforce User Email Address field by default. You c...

Are you asking about sending email through sales insight?

Robb,Some email services (ex: Gmail) will pre-download all images ahead of time when the message is received and then handle serving them to the recipient at a later time when the email is actually opened. Since there is no way to know 100% that the recipient is going to see the correct message, we ...

Hi Dave,On landing pages, you can do this with very simple JavaScript. In emails, this is not possible based on when they opened the mail.Justin

Hi Rajiv,Dory is right, you'll need to move the individual email you'd like to use underneath the Email Program.Justin

Hi Andy, That shouldn't be happening. The default value should only be used when another value isn't present. Please contact support if you continue to see this, as we would certainly like to investigate.Justin

No, it is not possible to correctly track the message if the recipient forwards a message using their email client. If any clicks occur, it would be as if the original recipient of the message was the one taking the action.Justin

As of the July release, you'll be able to use "Hide" instead of "Show," which will allow you to achieve this:Show X if A is not canada AND if B is not trueis equivalent to Hide X if A is canada OR if B is true

As of the upcoming July release, you'll be able to use "Hide" instead of "Show," which will allow you to achieve this:Show X if A is not canada AND if B is not trueis equivalent to Hide X if A is canada OR if B is true

If the iframe must be a fixed with, my recommendation would be to edit the form's CSS within Marketo to override anything about the form's styling that is not playing nicely with your site. You can have your developers use google chrome developer tools to see which specific styles are causing the el...