Justin_Cooperm2

Technically, the module screenshots come when an email template is approved. My guess is that if you did all your module adding from "Edit Code" in an individual email, it will be blank. Generally, the available modules you want people to have should be defined in the underlying template. Is that wh...

Hi, yes, I am referring to non-program tokens being used in the Marketo Preheader field as shown here Email Editor v2.0 Overview - Marketo Docs - Product Documentation Thanks,Justin

Hi Carl,I'm referring to the Marketo Preheader field shown here in the Email Settings dialog. It will not support lead tokens at this time. As said before, tokens will work anywhere in the body of the email itself (and some customers may have their own preheader field in the body of the email...)Ema...

Hi Scott,Tokens should always be replaced with the value on the corresponding lead's record. It should never include someone else's content and if you are seeing that you should file a support ticket immediately. The only thing that isn't supported at the moment is using any token in the Marketo Pre...

It should work if you reference munchkin-beta.js as the link to the munchkin file in your code snippet instead of munchkin.js. Alternatively, it is possible to hard code the actual version of munchkin into the snippet like: munchkin.marketo.net/152/munchkin.js The downside to that is you wouldn't re...

Hi Nicole,If you're using our text editor, you need to put code in by clicking the HTML button. You can't just paste code into the text editor. I think that may be what you're doing.Justin

Hi Erica,I took a look at that thread and couldn't immediately understand what the issue was there, but what I'm saying in this thread is definitely the expected behavior. Here's some tips + tricks:In Email 2.0, any contents in the email template within a region marked as an Editable Element will be...

Dan,Reach out to Ajay Awatramani​ about these reports. I believe MPI is in beta, can't recall status of the others.Thanks,Justin

Ok, a few things here:First, Kristina Campos​ Dan is correct that an open will be show in our email reporting if the email is viewed in the reading pane of outlook in rich HTML (meaning images are shown). The open will not be shown in reporting if images are off and the user clicks no links. Second,...

Hi Carolyn, there are a few concepts of "HTML" in our email experience, so I want to make sure we're talking about the same thing. This does not refer to the "Edit Code" button at the top of the email editor...rather, what we're saying is that any Rich Text editable marketo element (tagged either mk...