Justin_Cooperm2

Justin_Cooperm2

Contact Me
Online Status
Offline
Date Last Visited
‎10-19-2021 05:08 PM
Level 10
Joined the community 03-12-2013
Rank Icon Level 10
VP Product
San Francisco, CA
  • Re: Modules Tab Greyed Out

    Technically, the module screenshots come when an email template is approved. My guess is that if you did all your module adding from "Edit Code" in an individual email, it will be blank. Generally, the available modules you want people to have should be defined in the underlying template. Is that wh...

    image_type
    Discussions
    3016 1 0
  • Re: Problem with Lead.First Name Token in an email Preheader

    Hi, yes, I am referring to non-program tokens being used in the Marketo Preheader field as shown here Email Editor v2.0 Overview - Marketo Docs - Product Documentation Thanks,Justin

    image_type
    Discussions
    4816 0 0
  • Re: Problem with Lead.First Name Token in an email Preheader

    Hi Carl,I'm referring to the Marketo Preheader field shown here in the Email Settings dialog. It will not support lead tokens at this time. As said before, tokens will work anywhere in the body of the email itself (and some customers may have their own preheader field in the body of the email...)Ema...

    image_type
    Discussions
    5017 0 4
  • Re: Problem with Lead.First Name Token in an email Preheader

    Hi Scott,Tokens should always be replaced with the value on the corresponding lead's record. It should never include someone else's content and if you are seeing that you should file a support ticket immediately. The only thing that isn't supported at the moment is using any token in the Marketo Pre...

    image_type
    Discussions
    5013 1 5
  • solved badge Re: How to provide option to opt out of Marketo Tracking cookie for we...

    It should work if you reference munchkin-beta.js as the link to the munchkin file in your code snippet instead of munchkin.js. Alternatively, it is possible to hard code the actual version of munchkin into the snippet like: http://munchkin.marketo.net/152/munchkin.js The downside to that is you woul...

    image_type
    Discussions
    3797 1 6
  • solved badge Re: Custom validation message not displaying when no entry is made on ...

    Hi Nicole,If you're using our text editor, you need to put code in by clicking the HTML button. You can't just paste code into the text editor. I think that may be what you're doing.Justin

    image_type
    Discussions
    2333 0 0
  • solved badge Re: Email 2.0 Template doesn't update my current email assets

    Hi Erica,I took a look at that thread and couldn't immediately understand what the issue was there, but what I'm saying in this thread is definitely the expected behavior. Here's some tips + tricks:In Email 2.0, any contents in the email template within a region marked as an Editable Element will be...

    image_type
    Discussions
    2169 2 0
  • Re: When will the new role-based "Insights" reports/dashboards be avai...

    Dan,Reach out to Ajay Awatramani​ about these reports. I believe MPI is in beta, can't recall status of the others.Thanks,Justin

    image_type
    Discussions
    2307 0 0
  • solved badge Re: Outlook Preview Pane - Counts as Open?

    Ok, a few things here:First, Kristina Campos​ Dan is correct that an open will be show in our email reporting if the email is viewed in the reading pane of outlook in rich HTML (meaning images are shown). The open will not be shown in reporting if images are off and the user clicks no links. Second,...

    image_type
    Discussions
    11819 3 1
  • solved badge Re: Text-Only Version Not Working

    Hi Carolyn, there are a few concepts of "HTML" in our email experience, so I want to make sure we're talking about the same thing. This does not refer to the "Edit Code" button at the top of the email editor...rather, what we're saying is that any Rich Text editable marketo element (tagged either mk...

    image_type
    Discussions
    3714 1 1

Top Badges Earned

Customize up to 8 badges at the top of your trophy case for all other Community members to see!Customize up to 8 badges at the top of your trophy case for all other Community members to see!
  • Coach Coach Earned on 3.05.21 Earned by 91 people Select to learn more
  • Contributor Contributor Earned on 3.05.21 Earned by 280 people Select to learn more
  • Seeker Seeker Earned on 3.05.21 Earned by 681 people Select to learn more
  • Publish 1 Publish 1 Earned on 3.05.21 Earned by 153 people Select to learn more
  • Engage 1 Engage 1 Earned on 3.05.21 Earned by 833 people Select to learn more
  • Ignite 1 Ignite 1 Earned on 3.05.21 Earned by 4264 people Select to learn more
  • Give Back 1 Give Back 1 Earned on 3.05.21 Earned by 4364 people Select to learn more
  • Affirm 1 Affirm 1 Earned on 3.05.21 Earned by 713 people Select to learn more
Public Statistics
Date Registered ‎12-03-2013 11:13 AM
Date Last Visited ‎10-19-2021 05:08 PM
Total Messages Posted 1,379
Likes Received 792