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Jennifer, make sure you also include a filter of "was sent email: in past 180 days". You want to make sure those that haven't opened in the past 180 days were even sent an email in the past 180 days.
Kim, you would still use the score flow step regardless, but with tokening, instead of entering "+2", you would insert the campaign folder or program-level token. I prefer tokening lead score in a folder/program so you can see all of the lead scoring at a glance in one view. It is also much easier t...
As far as I am aware, there is no way to accurately determine an open if the email is "text-only". I believe if it is html without images, it should still ask the recipient to download images/links.Yes, those leads will appear in the smart list as they did "click" the email. They did not "open" the ...
Jennifer, a "click" in an email does not necessarily mean the recipient "opened" the email. In order to "open" the email, the recipient must download the images. It is possible to click a link in an email without downloading the images, so you can have a click without an open.So your smart lists are...
Elizabeth,You can modify the smart campaign at any time, you just change the wait step in the flow. Something to note, once changed from "15 days" to "14 days", anyone in the flow on their last wait day (15th day) will still wait the original 15 days. But anyone who has not waited 14 days already wi...
Lisa, unfortunately, the Sales Insight Email Performance report does not allow you to bring in the "Pending" column. But what you can do as a work-around is create a smart list with the filter of "was sent sales email: in timeframe today" and "Not was sent sales email: in timeframe today" and select...
You can input as many "9" digits necessary, it just enforces that an inputted number cannot have more digits than what you allow.
Will, you can use the mask input feature (Apply Input Masking to a Field in a Form - Marketo Docs - Product Docs) for the phone number field on the form. Make it a text field and by inputting "9999999999" you then require the field to have a maximum of 10 numbers. I do not believe it can enforce a m...
Basically, this flow step example would only be in a case where leads needed to go through earlier flow steps, so I cannot include value is not "1" in the smart list because I would need leads to qualify for earlier flow steps.