Wyatt_Bales4

Hi Leticia, we ended up creating a whole new sync user which still didn't fix the issue. We then removed all the custom audiences from the user and only exposed it to individual audiences and that fixed the issue. The root cause conclusion we came to is the API was timing out after searching through...

Per Mark's and others' feedback, take those steps to make it higher priority and if you're still seeing delays--it most likely means you have some other really busy customers on your pod. If you have <30 form fill-out triggers across your entire instance and it's still taking longer than 15min to se...

Are you using the custom (old) API user integration or the new OOTB one? We faced the same issue with the old but the new one works fine.

202 active smart campaigns isn't necessarily anything to be concerned about. It's more about what types of triggers you have across the different campaigns. You should always try and put as many of the smart campaigns into batch instead of trigger. If there are some critical smart campaigns you need...

What is your source of these leads? It's standard functionality for Marketo to honor records from your CRM if they have unique IDs. But Marketo list uploads and form submissions find a matching record by email address before creating a new record.

We continue have numerous issues. Most common are:Newly exposed forms (which have a test lead submitted) do not push fields to field mappingNewly exposed forms do not appear in smart list drop-downs (even though you can login as the integration user and see them)Integrated forms do not always sync r...

Check your Facebook notifications area. Usually it will tell you if it's a permissions issue or not.We've started facing the same issue in the past 3 months even though nothing has changed. I'm convinced it's some difference in how Marketo now integrates with Facebook's API but been unable to prove ...

ExactTarget doesn't natively support the related relationship but you can query SFDC through its API and build a data extension of that relationship. We ended up still going with Marketo with a custom object being fed by a SFDC query. It works quite well but has some tech debt (e.g. SOQL, scheduled ...

Although frustrating there's isn't native functionality, a SFDC admin with SOQL skills combined with an API developer can build a Marketo custom object for you and push data in. We push global related restaurant relationships into a Marketo custom object every 3min. This combined with Email Scriptin...