John_Clark1

John_Clark1

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Date Last Visited
‎04-01-2021 02:20 PM
Level 10
Joined the community 02-01-2013
Rank Icon Level 10
Portland, Or
  • solved badge Re: Can we target 'Text Only' in Script Tokens?

    Hi Alan,I don't believe there is any way to do this. The token will populate the same way no matter where you use it, and there isn't a way to tell the system in which version of the email it's being used.John

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    2907 1 4
  • solved badge Re: How do I create a campaign activity report?

    Hi Jamie,I believe this was removed in the redesign of the Analytics home page that was released in April. You can still see all of the stats for a campaign by looking at it in Marketing Activities though.John

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    1730 1 1
  • solved badge Re: Multiple email addresses in 'Reply-to' field

    Hi Kaitlin,It's not currently possible to have more than one in the reply too field, but you can create a link in the email itself that will reply to one and cc or bcc the other. You can see how this would be done here. Tryit Editor v2.6

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  • Re: Inbound Lead Management for Sales

    I'm in Marketo support, so I don't actually work with Sales.Speaking from a possibilities stand point though, I think that's going to be your only option if you want a single view for your Salespeople.John

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  • Re: update lead status lov

    What I would suggest is creating a custom field on the Lead/Contact objects in Salesforce that would hold this status. Then you could ask the 3rd party vendor to place the Invalid status in that field when they pass them to Marketo. You would then have a trigger campaign with a Lead Is Created tri...

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  • Re: Inbound Lead Management for Sales

    Could you add all incoming leads to a specific SFDC Campaign?The only other options I could think of would have been Email Alerts and Creating Tasks.John

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  • Re: update lead status lov

    Can you explain more about what you mean when you say "have Marketo do nothing"? Also, how are lead getting created in Marketo?John

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    1207 0 2
  • Re: Troubleshooting SFDC Credentials in Marketo Admin

    Has your sandbox recently been refreshed on the Salesforce side? If so, then you'll need to open a support case to allow the refresh on the back end in Marketo.John

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    3085 0 0
  • Re: Deleted lead receiving emails

    If you're not able to find any similar addresses, then, as Kenny says below, the only other option would be to get the lead to save a copy of the email they're receiving, attach it to a message, and send it to you. They can't just forward it, as you need to have the headers intact from when it was ...

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  • Re: Smart Campaign within Program within Stream

    If you want logic for each email, then you'll have to have one campaign per email. You should be able to have all of the campaigns under a single program though.

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Public Statistics
Date Registered ‎01-02-2013 01:59 PM
Date Last Visited ‎04-01-2021 02:20 PM
Total Messages Posted 580
Likes Received 522