John_Clark1

Yes, thank you for that clarification. I should have differentiated which assets I was talking about.John

Hi Claire,Standard lead.tokens can be used anywhere you want, it's just the My.tokens that can only be used in assets that are children of the programs where the My.tokens live.John

There isn't really a way to be 100% certain. Searching your database with the lead's name or any other identifying information for duplicates is the best thing to do.John

Hi Claire,It's also possible that the lead had another email address in your database that gets auto forwarded to the original. Try search your database for the lead's name and see if anything similar comes up. Deleting a lead should remove them from any flow, including those with wait steps, so i...

That notification is there to let you know that it's not possible to enter the credentials for a user in another instance of Salesforce. As long as the new credentials you use are for a user within the same instance of Salesforce as the previous sync user then you can ignore that warning.John

The only way to have logic like this in an Engagement Program would be to use smart campaigns/Programs in your stream. So instead of having four emails in the stream you would have four programs, each with a smart campaign setup to send one of the emails. The stream would send the leads to your sm...

Hi Gary,All of these activities will be tracked in Marketo anyway. The question is which ones do you want pushed to SFDC.For that I agree with Greg. Start with a few and see how you like it, you can always add more.John

If a landing page is unapproved, then leads would not be able to access it to fill out the form. Once a page is unapproved it's not longer "live" for the public to see, and any leads that clicked a link to that page would be redirected to your fall-back page.John

The trouble is that only leads that move along the success path exactly as it's laid out will get counted in the reporting. For instance, a lead that moved from 3 to 4 and beyond will be considered to have gone through the success path, but a lead that moves from 3 to 5 will not. As far as I under...

Ok, and what was the name of the email you were triggering from? When you run an A/B test, the email isn't going to be called exactly what you named it. The actual email asset that gets sent would be something like (Program Name).Subject Line Test or (Program Name).Whole Emails Test.If the trigge...