John_Clark1

Hi Lee,Dan is right. Any lead that visits your munchkin tracked pages will have all of their activity tracked under an anonymous lead record in your database. As soon as that lead identifies themselves, the system is able to us the cookie info to merge the now known record with the previous anonym...

Hi Bree,Here's a handy article I wrote to help with Wait Step questions in the future. John

Yes, if they resubscribe then the durable setting will change as well.

Hi Mandy,Marketing Suspended is a status provided for you to mark leads and prevent them from receiving any emails from you, but it is completely subjective. Marketo will not automatically suspend/un-suspend any leads. The decision to do so is yours, and can be made at anytime. This means that yo...

Hi Team,I just received a support case referencing this thread, so I wanted to clarify.Marketo has a feature called durable unsubscribe, which means that when an email address is set to unsubscribed then it is unsubscribed everywhere it exists. All duplicates with the same email will be unsubscribed...

I agree with Jeff. If you want to collectin Industry information on the same form you'll have to have 7 fields.The only other option would be to have Industry collected on a separate form at a later time.

Hi Cecile,It's not currently possible to add the same field to a form twice, but you can have multiple rules for when it's made visible. You could have one rule on the Industry field that says "Display Industry if Country is not US or Canada", and then have a rule on both the State and Industry(2nd...

Hi Stephanie,I had a look at your page and the layers were a bit off. I don't know if you're familiar with how a page is built, but there was basically an invisible layer over your buttons, which usually sits on the "bottom" of the page. You can think of layers as pieces of glass. Layer zero is your...

Hi Kyra,There are a few types of Tokens.Lead tokens are basically place holders in your email that will be filled with information about the lead you send the email to. For example you could have one email with the {{lead.First Name}} token go to 10 leads and the token would fill with the first nam...

Hi Dominic,Have you tried setting a time period as well? Each lead can run through the flow once per day maybe?