Raul_Cano2

Raul_Cano2

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Date Last Visited
‎01-28-2020 02:06 AM
Level 3
Joined the community 19-11-2015
Rank Icon Level 3
Portland, OR
  • solved badge Re: Does the CNAME in sandbox need to be different from Prod?

    Yes, they do. They are two different CNAMEs that need to point to two different places. One CNAME can't resolve to two subdomains.

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  • Re: One salesforce campaign not syncing (the rest are)

    Victor, you might also check and ensure that the statuses match in the Marketo program(s) and SFDC campaign.

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  • Re: Subject Line Tokens do not populate for Subject line A/B Tests?

    I haven't tested this scenario but I wouldn't be surprised if it is expected behavior. I would submit a support ticket to get confirmation on this. The email program can have really weird behavior that smart campaigns don't.I don't think it's possible to remove interesting moments.Raul

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  • solved badge Re: Every lead in a blast clicked email at exact same time

    I have seen this before and it did have to do with the recipient's spam software.

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    3039 4 1
  • Re: How do I change from Email Suspended = 'True' to Email Suspended =...

    Mark, this is a system field and cannot be changed. Once a lead becomes Email Suspended='True', it will always be true. The important field to look at is the "Email Suspended At" field. When Marketo is sending out emails, it will look at this field to decide whether it should send an email to a lead...

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  • Re: Blocked leads after the fact

    There are a couple of ways that you can accomplish this. If the flow included a "Send Email" flow step, you can create a smart campaign with "Member of Smart Campaign" AND "Not was sent email" filters. Since the leads that are blocked from mailing would not have been sent an email, only those will q...

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  • Re: Smart Campaign Set up and Filtering Question

    Hi Alison,What you can do is add the "Member of Smart Campaign: Not In: [smart campaigns 1-3]" and so on for each one of the smart campaigns that you build out. This will make sure that once a lead goes through one of the smart campaigns, it cannot go through the others.Raul

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  • Re: Revenue Explorer Report

    Sherin,You should be able to drag the columns and arrange them as you'd like. Is this not the case?Raul

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  • Re: Wait Time to Send Confirmation Email

    Hi Tom,Our trigger campaign is set to send the confirmation email right away. In general, the wait step would be needed if there are other workflows that trigger off the form fillout that may be needed before the email goes out. Otherwise you would run into a race condition when the email is sent.Ra...

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  • solved badge Re: "Lead Was Created" Filter Pulling Leads Created Outside of Constra...

    Hi Jennifer,It's possible that these leads were merged. If a lead is merged, they'll have two activities for "Lead Was Created." In this case, it's possible that they would meet the criteria since one of the creation dates is between the 10/1-11-30 range that you specified.You can check the leads' a...

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Public Statistics
Date Registered ‎11-19-2015 10:55 AM
Date Last Visited ‎01-28-2020 02:06 AM
Total Messages Posted 18
Likes Received 25
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