Mathew_Kuehl

In some cases it was an old .html link that was removed, in others it had never been part of the email or underlying template. When the link was present previously it has been removed both from underlying html, and finished email, but now gathers a large amount of clicks that are impossible. I hav...

As noted in my previous message... it is likely different by instance, but for mine it was .html links.As for the fake clicks, these look to be more a system error, than an automated spam checker, but that is out of scope for this conversation.

Likely differs per instance, but for me the majority of the fake links had a ".html" in them. For the links that were not that .html, I just looked for the similar emails that carried the issue and cut out the links. Since the outage, though, things have shifted in a negative way where not only ar...

I still have not been able to comfortably solve this. We did complete reworks on some templates/assets, but that did not seem to help. Instead, I have had to basically build around the problem by finding commonality for the fake links, and then building logic to suppress scoring on these actions.....

Hi Tabitha, I have already solved for that previously. The issue above covers leads that have opened the emails in question. By setting that filter this removes the spam software fake clicks. The issue here is more that the report is showing clicks for URLs that are literally not located anywher...

Looks to be a DNS renaming issue. The problem rests outside of Marketo.

Thank you very much, Sanford. I will look into this one.