Tom_Kerlin2

Level 8

Joined the community 13-11-2014

Level 8

Marketing Automation Manager

USA

Badges

Accepted Solutions

274

260

View leaderboards

Filter by user contributions

Re: 550 Too many invalid recipients error code

by Tom_Kerlin2 05-04-2017

Thanks Sanford. Are you referring to clients using a shared sender IP and not a dedicated IP?

Discussions

17764 0 1
Request Info/Demo Page & Campaign Setup using UTM Parameters/Querystri...

by Tom_Kerlin2 05-04-2017

Hello,We just received feedback from our Sales Ops and CRM Analytics team that we'll need to associate our event-related Request Info/Demo page submissions with a CRM campaign that's completely separate from the event CRM campaign itself. The way its set up today, all of our Request Info/Demo pages ...

Discussions

4365 2 7
550 Too many invalid recipients error code

by Tom_Kerlin2 05-04-2017

Hello,In one of our distribution lists we had about 70 domains with "550 Too many invalid recipients" listed as the cause for the email becoming invalid. I browsed to find additional info. on this error code, but also wanted confirmation, since the explanation that's provided is pretty circular. As ...

Discussions

26960 0 4

Email Marketing
Re: Editing a Table in an Email

by Tom_Kerlin2 05-03-2017

Try clicking inside the cell that makes up the first column, then click on Cell Properties where you can change to a percentage width (Screenshot is below). Repeat steps for the second column.As an example, if the first column is 70%, then the second column would be 30%. The columns should equal 100...

Discussions

4930 1 1
Include Link of Web Version of Email in Email Performance Report

by Tom_Kerlin2 05-02-2017

Hello,It would be nice if the Email Performance Report included a link to the web version (view as a web page) of the email so that people can view the sample from the report rather than having to go back into Marketing Activities and resend each email individually in order to capture the web versio...

Ideas

1136 8 1
Re: Editing a Table in an Email

by Tom_Kerlin2 04-26-2017

Not sure if this helps, but I find it easier to edit the width of table columns by assigning them a percentage (%) in the WYSIWYG editor. Assigning specific table dimensions using pixels can be tricky if you're not very familiar with the email template.

Discussions

4929 1 3
DNS Blacklisted by uceprotect.bad Meaning?

by Tom_Kerlin2 03-22-2017

Hello,After checking a client's activity details (and pulling a smart list), I'm noticing that there are a sizable portion of people that have been email suspended with the following error message: 554 5.7.1 DNS Blacklisted by uceprotect.badIs uceprotect considered a bad blacklist? Marketo support c...

Discussions

4907 0 1

Marketing: Analytics and Metrics
Re: Suppressing Soft Bounces (Any email min. 3x) Encouraged?

by Tom_Kerlin2 03-19-2017

Thanks Sanford,Related to the same suppression smart list I brought up on initial question, but does it make sense to Marketing Suspend leads that have experienced multiple Hard Bounces? I have a recurring batch campaign that will suspend emails with multiple Hard Bounces, but after the first hard b...

Discussions

12962 0 0
Re: Suppressing Soft Bounces (Any email min. 3x) Encouraged?

by Tom_Kerlin2 03-19-2017

Hey Greg,That same smart list also suppresses any leads that have an Email Invalid, Black Listed, Marketing Suspended or Unsubscribed status set to 'true.' But is this even necessary, since Marketo will supposedly exclude these people from a send automatically? Can an email hard bounce and not be ma...

Discussions

12962 0 1
Suppressing Soft Bounces (Any email min. 3x) Encouraged?

by Tom_Kerlin2 03-16-2017

Hello,I use a smart list to suppress leads who have soft bounced a minimum number of 3 times for any email sent to them (A lead can only soft bounce 1 time per email, so this would be any 3 soft bounces for any set of emails ever sent to a recipient?). Is this encouraged for all sends? I wasn't sure...

Discussions

13549 0 5