Tom_Kerlin2

Hi,Has anybody had problems keeping tokens in the text only version of their email? Do they display properly if you keep them in the copy? I sent a test sample and it looked fine, but I thought there were also some issues you could run into. It might only be with my.local tokens. Thanks for your in...

Hi all,Once a trigger campaign is activated, can you go back into that same campaign later on and continue inserting new triggers in Smart List tab? Will I need to re-activate the campaign when adding new triggers?Thanks,Tom

Hello,What is the difference between an email program (looks like a mailbox) and a default program (looks like a book-binder)? I'm reading other discussion threads on this but the responses are not very consistent. It seems like the default program is designed for multiple email deployments with tri...

Hi all,If I add a member status option under Channels in Admin, will that change member status for any existing program members?Or, will it only apply to all members imported after member status is added?Thanks, Tom

Hi all,When importing members into a program, is there a status you select to clearly indicate who was "not sent" vs. "sent", or who was "not invited" vs. "invited"? Normally our campaign's are changing the member status, but I'm wondering if it helps to have a status for members that have just bee...

Hi everyone,How long does it take for a member status to sync over to Marketo (one system to another)?Do campaigns affect member statuses in any way, activated or not? Are they changed only when a particular campaign is scheduled to run?Was syncing with ON24 and thought I could schedule the follow ...