Included in this Article:
Tracking Clicks Potential Issues
Segment Matches Few or No Visitors Segment Numbers Don't Match Google Analytics
Tracking Clicks
In order to ...
Included in this Article:
Overview The Problem The Solution Rich Media Content Recommendation Engine Info
Overview
The Content Recommendation Engine (CRE) is a powerf...
Included in this article
OverviewTroubleshooting Steps
Verify Global SettingsCheck for CRE Excluded URLsVerify Content Being RecommendedMake Sure the Page Has the RTP Tag Run...
Included in this Article:
Overview Setup Issues
No RTP Tag or GA Integration Differing Filters
Differences between RTP and GA
Web Bots Visit Duration Sampling Bounce Rates...
Included in this article:
Navigate to the Clickstream module How is Visit Duration Caluclated 00:00 Visit Duration
Single page viewed Session timed out
Navigate to the C...
If no data is being sent from RTP to Google Analytics, make sure that the segment in question is linked to GA
Go to the Segments page
Edit the segment in question
...
Included in this article:
OverviewMissing or Extra HeadersIssues with QuotesInvalid CharactersInvalid Country or State Names
Overview
The Named Accounts feature is a way ...
Included in this Article:
OverviewEmail Reports not Being Sent
Check Report Preferences
Fewer Leads than Expected
Check Personal Regions SettingsCross-Domain Tracking
Data I...
FAQs included in this article:
Does RTP comply with EU privacy laws?Does the RTP tag call Wistia or YouTube?Does the reverse IP lookup process return an email address for anonym...
There are 3 kinds of visitors to your website: visitors using their company Wi-Fi, known visitors using an ISP, and unknown visitors using an ISP. RTP handles all three of these c...