Mike_Reynolds2

Hi Chris Kuhlman​It's important to remember that MSI and MLM are two separate packages. It's very easy to get them mixed up. MSI stands for Marketo Sales Insight. Sales teams tend to use it a lot.MLM stands for Marketo Lead Management. It really doesn't do anything for anyone.The MSI package creates...

Hi Robert Kelen​,Unfortunately we don't have any docs that specifically detail this relationship yet, but it's on the list of Support KB docs we need to draft.Any of the system managed fields like detailed here Understanding System Managed Fields - Marketo Docs - Product Docs will be owned by Market...

Greg,We're definitely willing to accommodate reschedule requests. Please just Contact Marketo Support and we'll get that rescheduled for a better time.It's best to work within the 6 month timeframe because the MLM package will be officially deprecated as of January 31st, 2017. The data will stop syn...

Nick Mirams​You'll definitely want to wait until the scheduled time for your company to do the deployment. This will make sure we spread out the workload of the backfill and resync within the right times so that we don't overload the pipelines between our servers and SFDC. If the timing doesn't work...

Greg,Good question. The timeline given is the schedule for when customers are to recreate the fields and initiate the backfill process. We've staggered it out over 6 months to minimize impact, both on our customers so everyone can schedule accordingly, and also on our data centers pushing the data b...

Greg,The count is 16 fields. I just copy/pasted incorrectly is all. The documentation shows all 16 fields but it's broken into two separate tables, so I had tried to combine them together into one table to make it easier but must have overlapped one line.The 16 fields listed as the affected fields a...

Greg,That's actually something that Marketo is actively tracking. The patch has already rolled out - it's already been deployed and is in place.We've also already identified all the customers who use MSI version 1.38 (there's only 34), which can't be updated by the patch (you can also identify it yo...

UPDATED: Editing my previous reply -- just saw what I missed before.Hi Greg,Apologies -- Looks like I had a copy/paste mistake there. Give me a minute and I'll get it fixed up. Official documentation on the process with correct details is right here: Adding Marketo Fields to Salesforce Mike

Hi Greg,The version number won't change from what it currently shows. It isn't automatically upgrading the MSI package, it's patching the dependency for the existing installation to remove the dependency on the MLM package. So if you manually upgrade the MSI package, you'll get an entirely new versi...

UPDATED: Editing my reply here - I had a copy/paste mistake in the table. Please be sure to check the doc for exact details: Adding Marketo Fields to Salesforce Hi Nick ,​Actually you'll want to create the new fields first. The new fields will have specific API names to use and the details can be fo...