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Issue Description A global issue at Apple resulted in emails sent to valid Apple email addresses (@icloud.com, @mac.com, @me.com) being incorrectly hard bounced as Invalid Email Addresses by Apple servers. Per standard bounce handling logic, Marketo Engage automatically set these leads’ “Email Inval...
@Rachel_Wienckos, Thank you for reaching out! I looked into this and discovered that your account is no longer active which is preventing you from directly contacting our Support team. Your account owner mentioned that you two have been in contact and are working on your renewal to resolve this issu...
This document provides an overview of the recent service issue that impacted Marketo customers on October 1, 2020. If you are unsure if your instance was impacted by this issue, please contact Marketo Engage Customer Support at https://support.marketo.com. OverviewWhen a license for the mail applica...
This document provides an overview of the recent service issue that impacted Marketo customers beginning on July 28, 2020, or July 31, 2020, depending on the data center they are located in. If you are unsure if your instance was impacted, please contact Marketo Engage Support at https://support.mar...
1. Navigate to https://status.adobe.com 2. Click Manage Subscriptions 3. Sign in using your Adobe credentials or click Create an Account to log in 4. Click Create Subscriptions 5. Under Experience Cloud, click on Adobe Marketo Engage to expand: 6. Select Product Offerings or Se...
This is a follow-up to notify you that our team deployed a patch last night (January 29, 2020) to resolve this issue for all affected customers. All services are fully operational again.We want to assure you that we take these incidents very seriously, and we are taking steps to prevent similar situ...
Dan Stevens., Seikichi Kuma,The issue you are experiencing is separate from the one identified in this post. We want to assure you that our team is aware of this issue as well and we are actively working on a patch to restore service as quickly as possible. I was able to identify that both of you...
Elliott Lowe, Shameah Abraham,Thank you for your patience. We wanted to ensure we compiled all the necessary information before providing a more detailed response to your concerns. Service issues are an important part of the incident management process at Adobe and Marketo. When the impact and se...
Traffic AgencyMarketing Suspended is a field that you control when and how it changes. Records can only attain this status if they are manually changed or a change data value flow step is utilized. The system will not return the status to False unless it is told to do so by a user.
Hayley IacoccaFor Marketo, full permission is required for the integration to work.- Campaign Manager - Account Manager - Company Page Admin - Lead Gen Forms Manager