AnneMarie_C

AnneMarie_C

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Date Last Visited
‎06-02-2025 06:14 PM
Marketo Employee
Joined the community 04-12-2018
Rank Icon Marketo Employee
Critical Communications Specialist
Denver
  • Re: Cannot contact support

    @Rachel_Wienckos, Thank you for reaching out! I looked into this and discovered that your account is no longer active which is preventing you from directly contacting our Support team. Your account owner mentioned that you two have been in contact and are working on your renewal to resolve this issu...

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  • Re: Marketing Activities Down?

    This is a follow-up to notify you that our team deployed a patch last night (January 29, 2020) to resolve this issue for all affected customers. All services are fully operational again.We want to assure you that we take these incidents very seriously, and we are taking steps to prevent similar situ...

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    1337 0 0
  • Re: Marketing Activities Down?

    Dan Stevens.‌, Seikichi Kuma‌,The issue you are experiencing is separate from the one identified in this post. We want to assure you that our team is aware of this issue as well and we are actively working on a patch to restore service as quickly as possible. I was able to identify that both of you...

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  • Re: Marketing Activities Down?

    Elliott Lowe‌, Shameah Abraham‌,Thank you for your patience. We wanted to ensure we compiled all the necessary information before providing a more detailed response to your concerns. Service issues are an important part of the incident management process at Adobe and Marketo. When the impact and se...

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  • Re: How Can I Suspend Marketing Indefinitely

    Traffic Agency‌Marketing Suspended is a field that you control when and how it changes. Records can only attain this status if they are manually changed or a change data value flow step is utilized. The system will not return the status to False unless it is told to do so by a user.

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  • Re: What permissions are required for LinkedIn lead gen forms integrat...

    Hayley Iacocca‌For Marketo, full permission is required for the integration to work.- Campaign Manager - Account Manager - Company Page Admin - Lead Gen Forms Manager

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  • Re: Marketo is lagging behind

    Diego Lineros‌Thank you for taking the time to share your concerns regarding Marketo. We understand how frustrating it can be to have these concerns, and as a customer-obsessed company, this kind of feedback is critical to continuing to improve and create an exceptional customer experience. Becaus...

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    8630 5 3
  • Re: How do I group checkbox fields in a form?

    Hi Kyle,Check out this document Add a FieldSet to a Form.

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    1362 0 0
  • Re: how to fetch skipped records

    Hi Hemaprasath,This document should help outline how to set up a smart list to identify those records. Identify Leads That Have Reached Their Communication Limit

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  • solved badge Re: Change the field Marketo syncing to in Dynamics

    You will have to file a Support Ticket and have a field remap done before the Marketo created field will be mapped to Dynamics. This document provides a great overview of how to submit the request and some requirements to be aware of https://nation.marketo.com/docs/DOC-6039-remapping-sfdc-marketo-fi...

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    2462 3 1

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Public Statistics
Date Registered ‎12-04-2018 10:49 AM
Date Last Visited ‎06-02-2025 06:14 PM
Total Messages Posted 33
Likes Received 17
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