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Hi Gaby,This can be done through the use of a Champion / Challenger test. Here is the doc that outlines how to set it up: Add an Email Champion/Challenger
OverviewMarketo launched the new Email Editor 2.0 with the Spring ’16 release. Email Editor 2.0 is fully backward compatible with Email 1.0 emails and Email 1.0 email templates and also provides a large number of added capabilities. For this reason, after June 18th Email Editor 1.0 and Email Templat...
This document provides an overview of the recent import service issue that impacted a subset of customers across our data centers beginning on April 24, 2019. All customers that were impacted were emailed details of the incident on May 15, 2019. If you are unsure if your instance was impacted, pleas...
Another way to find every campaign using a specific field is to navigate to Admin > Field Management > and drag the field from the right-hand panel. The "Field Used By" section will list all assets using that field, including smart campaigns.
Hi Randall,See Filter out the list of leads who failed to sync to SFDC
Performing those actions helps to isolate the issue to help identify whether this is occurring on Marketo’s side or is localized to your device. If the issue persists after trying those, I recommend submitting a case with Support, so an engineer can review the log files during the time of the error ...
Try clearing your cache and cookies, logging out and back in again, using a different browser, and accessing Marketo from a different network, if applicable. When does the error occur (editing an email, creating a program, etc.) and is it reliably reproducible?
Marketo Support can only restore deleted leads, emails, and landing pages within a certain amount of time after deletion. Deleted forms cannot be restored. They will need to be manually recreated.
Setting Remove from CRM to false is the correct way to do this. Also, keep in mind that the next time the record is updated in Salesforce it will sync back down to Marketo and create a new record. You will need to find a way to stop records you deleted in Marketo from being visible to the sync user...
The engagement score is calculated 72 hours after each cast. This gives leads a chance to engage with your content. Another thing to note is when programs are used as content in streams, the engagement score is based on program membership and success status, not email interactions (clicks, opens, un...