Grace_Brebner3

Grace_Brebner3

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Date Last Visited
‎05-16-2024 12:06 AM
Level 10
Joined the community 25-06-2017
Rank Icon Level 10
Director of Client Strategy - APAC
Auckland, New Zealand
  • Re: How can you find the demographics of the people that are opening e...

    Hey Michell,RCE reporting is your best bet for this kind of analysis, if you have it included. If not, you'll likely be best to export smart lists of recipients who did & didn't open and do your analysis outside of Marketo, making sure you include all columns you think may be relevant.

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    4114 3 0
  • Re: Include Tab/Collapse Scroll in email newsletter

    Yep, what Sandy said. To this point:It would be helpful if you suggest us some way to display long contents in small areas.All of my initial suggestions could assist you with this. Given the limitations of email and particularly the inherent challenges of Outlook - I'd first start with being concise...

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    4163 1 0
  • solved badge Re: HELP NEEDED! How do I apply Rich-Text editor to a template module?

    Hey Steven,Would be helpful if you could clarify in your post whether you're talking about email or landing page templates next time.Either way, you can find all the information required to enable this functionality in Email Template Syntax - Marketo Docs - Product Documentation, or Create a Guided ...

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    3041 2 0
  • Re: Include Tab/Collapse Scroll in email newsletter

    Hi Sweety,While this functionality is kind of possible in email, it's really important to understand that email is complicated and therefore features like this are also complicated (see https://nation.marketo.com/community/champion/blog/2019/05/30/5-email-myths-you-need-to-dispell?sr=search&searchId...

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    4163 3 3
  • Re: Re-using campaigns with an email performance report

    Hey Erik,Have you double checked that the settings of the report are looking at the correct date range and correct assets? That'd be my first port of call.

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    1795 0 0
  • solved badge Re: Email editor text issue

    Hey Cristina,This is something that most commonly happens when people copy and paste content directly into the WYSIWYG editor without stripping styling first. This is something you definitely want to avoid! There's a few options to help prevent this, they're all simple, but they are behavioural - yo...

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    4296 4 1
  • Re: Difference in Mobile Text Size in Email Templates - with and witho...

    Hey Kristin,There's a number of things that could be causing this, we'll need you to supply the code (w/syntax highlighting please!) for your email along with screenshots of what the email does look like, vs what it should look like. If you can specify what email clients + devices you're looking at ...

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    1524 1 0
  • Re: Design Studio Best Practices and Naming Conventions

    Hot take: I hate folders in design studio, and basically don't use them. I have a number of reasons, but it's primarily because it's impossible to move an asset from folder to folder, people often end up creating new folders for all sorts of things, and I generally find it become much more difficult...

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    5939 4 0
  • Re: Correct Structure for Nurture/Drip Campaign?

    Hey Zach,This sounds like a classic case for a nurture program with two streams - one stream for non-activated, and another for activated. Each cadenced on Tuesdays, with either smart campaigns or transition rules to change streams and a manual list import every Monday.There are plenty of guides onl...

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    1970 4 0
  • Re: Unsubscribe Per Workspace

    Hey David,You're right that there are lots of threads on this subject, I don't think you're going to find that the consensus has changed much because the functionality itself hasn't changed.Grégoire Michel‌'s Definitive Guide to Setting up the Unsubscribe Link is still a solid guide on setting this ...

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Public Statistics
Date Registered ‎06-25-2017 03:49 PM
Date Last Visited ‎05-16-2024 12:06 AM
Total Messages Posted 560
Likes Received 687
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