Grace_Brebner3

I have run into this specific issue with gmail/google clients before and what I've found fixes it is ensuring you have ​inlined​ on all your p/h tags "margin: 0".Obligatory side note, strongly ​strongly​ recommend investing in email testing software such as email on acid or litmus. I personally use ...

Hey Lakshmipriya,Your intent makes sense, but if you set your smart campaigns up exactly as you've written it out, the logic will be flawed, and you'll likely run the email send on people who would have actually opened the email. As you write it, your smart list criteria would be not has opened emai...

Congratulations everyone very excited to be part of such an amazing group!

Hey Bianca,We'll need you to provide the code for the email to be able to help identify the source of the issue. Tokens do work well and consistently when done correctly so there will be a solution that still allows you to use tokens.

Hey Amber,There's plenty of threads on this in community, have a search and see what you can find that's relevant for you. It's hard for us to give you any more specific assistance without more detail.Josh Hill​'s rockstar guides to creating a subscription preference centre are generally regarded as...

You're welcome! Please mark my answer as correct so that this thread shows as answered (and say hi to Jeff from me )

Seconding Gerard's point; Litmus is indispensable for this sort of stuff (esp since the update which allows you to view client specific processed html - though it's not perfect).

Hey Courtney,Yes, you'd do this as a default program with two emails and choice steps in the send email flow step. You will not get the same dashboard view with a default program that you do with an email program, but the benefits of a default program's flexibility far outweigh the benefits of the e...

Hey Christina,We'd need to see the code to really be able to provide the fix but likely this an interaction of image size + background size/repeat instructions in the code. Likely the responsive arrangement makes the container larger than the original 228px high size of the image, and the code has b...

Hey Callum,You'll need to be more specific about exactly where in the form you want to change the padding - an annotated screenshot or a design of how it should look would be helpful. Otherwise we don't know whether you mean padding around the outside of the whole form, between the fields and the he...