Grace_Brebner3

Grace_Brebner3

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Date Last Visited
‎05-16-2024 12:06 AM
Level 10
Joined the community 25-06-2017
Rank Icon Level 10
Director of Client Strategy - APAC
Auckland, New Zealand
  • Re: Webhooks for SMS Messaging - How are you handling opt-outs?

    Hey Julia Rosenthal​ - the account you're replying to is deactivated, you might like to start a new thread for your question if you'd like to get input from others in community

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  • Re: Program status structure for repeating cycle

    Hey Bianca,You might like to mark this as a question rather than a discussion A person cannot go backwards in a program status, so if you want to allow them to go through a single program multiple times and you want to track their progression via program statuses each time they go through, the only ...

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    2482 1 1
  • Re: Can you add criteria to an email dashboard?

    Hey Lauren,You can't really customise the dashboard view of a program, but reporting this kind of information is what program statuses are really for - and they do show in the dashboard for most program types. The screenshot below is the Live Event program template which you can import from Marketo'...

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    3190 0 4
  • Re: Default program and Engagement membership

    I should also highlight ^ the description of the program template is a bit misleading; the nested programs are Default programs, not Email programs, but they are built for the sole purpose of sending emails. So they're email in purpose but not email in type...

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    2628 1 0
  • Re: Default program and Engagement membership

    Have a search through community & docs on the subject of nesting default programs in engagement programs. Many of us almost exclusively run engagement programs with nested default programs instead of email assets because of the additional degree of control & flexibility it allows for. Effectively yo...

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    2628 1 1
  • Re: Is our Nurture campaign set up correctly?

    Sorry Courtney - your screenshot didn't show in the inbox view!Your email and stream set up looks fine to me, so I would say this set up should definitely cast emails successfully once you've jumped into the set up tab and turned the program on:As for testing though, I can't find anything in docs or...

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    5235 1 0
  • Re: Is our Nurture campaign set up correctly?

    Hey Courtney,It's hard for us to assist on this without more detail. Can you please provide some screenshots of your nurture program streams?First checks should be that the emails you're including are approved and activated within the streams.

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    5235 0 4
  • solved badge Re: Leads created w/ empty person source

    No sweat Feel free to mark one of the responses as correct so this thread shows as resolved if you feel like your question's been answered! (You can always ask follow ups if you need).

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  • solved badge Re: Leads created w/ empty person source

    Thinking of an example that may be clearer!Say you're looking for people who registered at a specific event, and have visited a specific web page after that event. You could do this most effectively with constraints like this:Filter 1: Filled out FormFilter 1, Constraint 1: ​Form is ​Master Event Fo...

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  • solved badge Re: Leads created w/ empty person source

    A constraint is a way of refining a specific, individual filter. When you add a constraint, you're applying a sub-rule, effectively, that is relevant to that filter only. Example:Filter 1: Filled out Form Filter 1, Constraint 1: Form is any Filter 1, Constraint 2: Referrer was ....And Filt...

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    4372 1 3

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Public Statistics
Date Registered ‎06-25-2017 03:49 PM
Date Last Visited ‎05-16-2024 12:06 AM
Total Messages Posted 560
Likes Received 687
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