Grace_Brebner3

Hey Milly,The dashboard of an email program pulls through details from email performance and is not based on program status. If you have additional program statuses that you'd like to have covered, and don't have smart campaigns in the program to update program status (and best practice is one smart...

Hey Sue,We'd really need you to provide the code for the email to help pinpoint the cause of the issue for you. It could simply be that the line height is set the same way but looks different because line height is relative to the specific font being used and the fonts differ between the two clients...

Additional note: some email clients will override this with their default settings. If you want to be more certain that the hyperlink shows as white, and underlined (though to be fair, not underlined tends to be where you'll run into more issues), you'll need to add "!important" to those styles, lik...

Hey Erin - you're replying to a 6 year old thread and a deactivated user, you might want to start a new thread to get an answer to your question from active members of community (you can reference this thread in it if doing so helps give context).

No problem. If Karan's original response answered your main question please go ahead and mark it as correct so this thread shows as resolved within community

Hey Mark,Yep, you can easily create a smart list to capture these people. The rule set would look something like, "clicked link on email, email is X, link is/contains Y."

Though it's again worth highlighting like I mentioned originally, if you don't know how to code for email or don't have a developer resource (which from your question I suspect you don't), then you will get the best result by contacting a third party who can develop and test it for you in the contex...

Hey Greg,You're right that changes to the template shouldn't usually break emails based on that template.In my experience this sort of issue tends to be either (a) the result of an error in the template code, or (b) a bug in the system. We'll be better able to help you get to the bottom of it if you...

Hi Nimisha, This will require you to code the image as a background image (note that background images aren't accepted by all clients, and some MSO versions require VML to ensure display), with a two column table overlaid to contain the two buttons. The exact best code to enable this will vary depen...

I do basically the same thing, but the only one that we actually set as a variable is campaign (IIRC source & medium default to Marketo & Email respectively). We also use the program name token to autopopulate campaign.