Grant_Booth

Grant_Booth

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Offline
Date Last Visited
‎02-25-2022 12:58 PM
Level 10
Joined the community 01-08-2013
Rank Icon Level 10
Sr CRM Administrator
Portland, OR
  • solved badge Interpreting segments in New Person activity

    Hi all,I'm trying to interpret the lines regarding segments in the New Person activity. Here's an example:For example, the line "Change Segment (key=1021): 1131"It looks like the "key=1021" is the ID of the segmentation, which you can see in the URL when looking at the segmentation in the Databa...

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    Discussions
    1762 0 1
  • Re: Major Marketo Lag

    Sarah - did you check the campaign members to see if the leads qualified? It seems unlikely the lag would be connected to an email not sending. This topic has been more related to things being a little slower than normal in the interface, for example taking a few seconds longer than normal to load a...

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    3008 2 3
  • solved badge Re: Where can I see our CSM/CAM's contact information?

    I've created an idea here: Like it and comment to it so it appears higher in results!

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    Discussions
    2646 1 0
  • Make CSM's contact information available via the Community

    I received an email from Marketo yesterday, encouraging me to contact our CSM as a primary point of contact for non-support related issues -- rather than other internal points of contact at Marketo -- and providing their contact information. It was the first I'd heard of who our CSM is. It would be ...

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    Ideas
    2484 16 3
  • solved badge Where can I see our CSM/CAM's contact information?

    I received an email from Marketo yesterday, encouraging me to contact our CSM as a primary point of contact for non-support related issues -- rather than other internal points of contact at Marketo -- and providing their contact information. Is there a way to also see this person's information in th...

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    2996 0 3
  • Re: Ability to CC people on "Send Email" flow action

    Or *almost* identical - the links would be the ordinary links instead of tracking redirects

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    3747 0 0
  • Re: Ability to CC people on "Send Email" flow action

    Have you considered using a Send Alert flow step to accomplish this? I'm not sure it would legally qualify as a BCC, but it seems like it would be functionally the same - sending an identical email to an address of your choice.

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    3746 0 1
  • Re: Custom objects question

    Are you already updating the records in batches (one call, many records) rather than a separate API call to update each custom object record? You sound like you would've already been on top of that, but it's the only thing that comes to mind besides increasing the API limit.

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  • Re: Uploading a static list without overwriting current contact

    Hi Kevin, unfortunately...no. Messing up a list import is as painful as it gets. Are you sure it was bad data that you imported? May not be a big deal. If you had a column misalligned or something (i.e. names not matched correctly to email addresses) you can just correct the list and then reimport i...

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  • Re: Uploading a static list without overwriting current contact

    Hi Kevin,Unless something is broken (cross your fingers) Marketo should not be making a duplicate - it will dedupe automatically based on the lead's email address. If it's creating duplicates I recommend making sure there aren't any leading or trailing spaces in the email address column of your list...

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Public Statistics
Date Registered ‎08-01-2013 09:42 AM
Date Last Visited ‎02-25-2022 12:58 PM
Total Messages Posted 451
Likes Received 394