Christian_Tovar

Hi Sanford,Yes, the two emails will need to be different. I think for now I can do two different emails and later created velocity tokens. So you're saying instead of fills out form "customize..." I should do person created like this: To make sure I understand. You're saying that doing it this way m...

Hi,Coming back to this. So what if I want to send two different thank you emails? What's the best way to set up and what's the best way to test that it will work.Right now we have it as smart campaigns in a program. Is that best practice?I want to send two different thank you emails based on the new...

that is exactly how i want it to work. so glad it will work

how do i do that?

Hi Denise,That is absolutely correct! Thank you for explaining that. I've asked our Sales Director to update the lead so there is no longer any confusion.Thank you!

I believe so but not entirely sure. I know that our instance only syncs from SFDC to marketo. So, if a lead is added from Marketo it doesn't add that to the CRM. We have to manually add it to SFDC in order for data to start feeding to each other.

Hello, I'm not sure how to test this but I want to send two different emails based on their response to the form. Is this the correct setup?

Hi Caitlin,Thanks for the response. I have explained this to my leadership team but we've had issues with our unsubscribe feature, which doesn't leave them feeling comfortable. In the past we were using an out of the box "bandaid" solution and that wasn't creating a durable unsubscribe. We are now u...