Steven_Vanderb3

Marketo Employee

Joined the community 18-08-2014

Marketo Employee

Portland, OR

Product Manager

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Re: Batch Smart Campaign Issues as of today

by Steven_Vanderb3 in Product Discussions 07-22-2015
Latest Post

You may find this article useful https://docs.marketo.com/display/public/DOCS/Best+Practices+for+Smart+Lists . If your Smart List is overly complicated, it may cause the processor ...
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Re: Block Updates to a Field

by Steven_Vanderb3 in Product Discussions 07-15-2015
Latest Post 07-15-2015 by Steven_Vanderb3

The field will be populated if the lead is new and the field is currently empty, yes. If the field is blocked from updates on forms, and the lead fills out the form again later, th...
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Re: Exporting Members of a program

by Steven_Vanderb3 in Product Discussions 07-15-2015
Latest Post 07-15-2015 by Steven_Vanderb3

Hi Emma,You can export members of the program by going to the members tab of the program and clicking the export button in the toolbar of the menu. If you need to remove the member...
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Re: Limit to the Number of Segments?

by Steven_Vanderb3 in Product Discussions 07-10-2015
Latest Post 07-10-2015 by Steven_Vanderb3

If required, you can submit a request for an increase to Support and we'll see what we can do to accommodate you. There are still some limits as to how high it can go.
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Re: I want to change Favicon

by Steven_Vanderb3 in Product Discussions 07-10-2015
Latest Post

Hi Takehiro,This is something that I've noticed happening as well. For an immediate fix, you can create a redirect rule to go from cname.yourdomain.com/favicon.ico to point to /rs/...
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Re: Setting Up Workspaces and Partitions - Nested Company Structure

by Steven_Vanderb3 in Product Discussions 07-10-2015
Latest Post 07-10-2015 by Steven_Vanderb3

Amy,If you have a method of distinguishing leads of the parent company from leads of the child companies, you could use segmentations to classify the two. In your scoring and synci...
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Re: Marketo leads are not being saved

by Steven_Vanderb3 in Product Discussions 07-10-2015
Latest Post

Aradhana Sharma in addition to the request XML, the response XML would also be useful in figuring out what's happening.
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Re: Contacts with the one generic email address

by Steven_Vanderb3 in Product Discussions 07-08-2015
Latest Post 07-08-2015 by Steven_Vanderb3

To clarify, while it is possible for Marketo Support turn off de-duplication entirely we very strongly recommend against it and it is not considered best practice. Turning off de-d...
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Re: What determines whether an engagement program will skip a cast? campaig...

by Steven_Vanderb3 in Product Discussions 07-07-2015
Latest Post

Hi Luke,Once a lead has been sent a specific email by any campaign or program in Marketo, that's it; an engagement program will not send it to the lead a second time. It's not base...
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Re: Under what circumstances can an email be delivered and bounced?

by Steven_Vanderb3 in Product Discussions 07-02-2015
Latest Post 07-02-2015 by Steven_Vanderb3

This would be an out-of-band or asynchronous bounce. The recipient server accepts the message and returns a 250 OK delivered response. Then it does some evaluation on the message, ...
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