Marketo Employee
Joined the community 18-08-2014
Marketo Employee
Portland, OR
Product Manager
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They can sit in pending for 24-36 hours if the recipient mail server is not accepting the message and the Marketo system is attempt to retry multiple times. If they haven't moved t...
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Please contact customer support with that screenshot and details as to what asset you were trying to access and what you were doing when you received the error.
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Highly recommend you DON'T do this - in fact, we plan to change how A/B Tests configuration works to not allow this! Setting the test sample size to 100% can cause confusing (and s...
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It's not possible. You'll need to replace your Marketo instance.
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What do you mean by empty emails? Emails with no content? Even an email that looks empty can still have HTML content in it, so it's not really possible to deterministically sense w...
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I would suggest a consulting engagement with the Marketo Deliverability team for some advice on how to land in the inbox.Anew instance with your brand sending for the first time fr...
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After 90 days the Change Data Value for marking the records as Marketing Suspended would have been pruned. If it happened before August you wouldn't see it reflected in activity lo...
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It wouldn't impact only GDPR locations in this scenario. All browsers are updating to protect user privacy more and more.
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Your activity log is filtered in that screenshot but there are probably multiple merges. Like Jay says, check your CRM; I'd bet a new record is created and then merged any time the...
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Do you receive emails redirected from any other sources such as mailing lists or other email accounts that could be in your database? If you download the email source, including he...
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