Josh_Hill13

Adam's solution is ideal.Also are your tokens set properly to "+40" or "-2" ?

Mike,This is rather complicated, or rather simple, depending on what your reporting goals are.You could have several Channels and Statuses and then have a Program for each unique part of the program: Email Download Surveyand each step has its own progressions and definitions of success.You could ...

You will also need to modify the two fields in Admin > Field Management and change their Type to "Score" before they appear in the Change Score flow.

Wow I had no idea that was the correct wya.

You can also do this if your MQL system is a Program and you use statuses likeKnownNurturingMQLSALSQLClosed WonClosed Lostthat will give you a cumulative count very fast.

I also like what Jeff says here as that might be a bit simpler to just use an Added to List trigger if the leads were previously created and you are just waiting for the field to go to Paid.

Craig,When the lead is created, how quickly is it stamped with that PD Created Date?If the Lead doesn't have that at the moment it hits Marketo (if it's coming from SFDC, there's a big delay), then this will just not fire.One way to deal with that is to remove the green filters, then put them into t...

Well, here's the thing. Yes, you can update the template.I would be very careful if you make more than minor changes. All of your emails will go into draft mode. Then you should go to each draft and click Edit Draft.if everything is ok, then try a Test or Preview.If that works, THEN and only then, a...

Katrina,Your approach is sound. Since they never completed the opt in step, you cannot email them again about this. It's a shame, but they clearly didn't think it was important enough to receive your messages, so it's best not to bug them again.It makes sense to delete them after 90 days. I would ma...

Why would you want to chnage the smart campaign?You should be able to adjust the Program settings by selecting it and clicking the gear icon on it. But your campaign has to have the Member of Engagement filter.