Michael_White

Hi Micaela -You can do this using the "Advanced Wait Properties" menu (by clicking the gear icon in the wait step). You can enter a specific amount of time you'd like to wait, along with the time you want the wait step to end. It's worth thinking through the different use cases and exactly how wha...

I've seen this behavior intermittently too while testing some forms -- when there is an existing Munchkin cookie connected to a known lead present, submitting the form with a different email address appears to have no effect. No form fill activity is logged in the original person's Activity Log, no...

Hi Jas -You do need to purchase a Certificate from an external vendor. There are a number of providers -- but this FAQ from Marketo should clear up most of your questions:FAQ: Certificates for SSL for Landing Pages & SSL for Tracking Links And also what do they mean on "On your side, you’ll need to...

Hi Ashok -I recommend checking out the Docs article on Importing Programs: Import a Program - Marketo Docs - Product Documentation The breakdown for assets in Imported Programs is as follows:Email Templates: Email templates are automatically imported and created unless one with the same name exists....

Hi Scott,That will work -- but it won't add the font to the Rich-Text Editor's "font" dropdown. Ideally you would be setting the font as a style in your page's CSS -- something along the lines of:.css-selector {font-family: 'Open Sans', sans-serif;}If you can't access the CSS file your page is util...

Hi Danyelle,I think the point that answer is getting at is that with HTML Email, you're going to get more consistent results using an tag than you would using a background-image property to set your image. It's essentially the difference between this:and this:The latter attribute is extremely comm...

Hi Gerard,That's an odd one. Any clues from SFDC about how the leads are getting created? Can you see these leads when you look at the Results Tab for any of the interesting moment campaigns they've qualified for?And just to rule out -- do you have a filter applied to your view in the Activity Log...

Lots of great suggestions in the replies here. Like most things in Marketo, there are a lot of potential avenues to accomplish this. I love segmentation (suggested above) particularly for things like auto-reply or trigger emails, but for one-off batch emails I occasionally prefer just creating a s...

Agreed -- copying from Word or other Rich Text sources will often lead the WYSIWYG editor to do some really funky things to the code (spans nested within spans within spans -- Spanception, really) -- and could potentially be the source of the weird spacing you're sometimes seeing.If your users aren'...

I'm in as well.