rish_tracktik

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Joined the community 06-07-2020

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Re: Marketo not fetching Owner Id from SFDC

by rish_tracktik in Product Discussions 01-08-2021
Latest Post

No, it is not converted to contact in real-time. It is done manually by our Sales Enablement only after confirming it is qualified to be converted to a contact.
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Re: Marketo not fetching Owner Id from SFDC

by rish_tracktik in Product Discussions 01-07-2021
Latest Post

@SanfordWhiteman- On digging further, I can see there is a problem in the sync process and getting the error below. It's trying to find the lead id and lead object, but there is no...
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Re: Marketo not fetching Owner Id from SFDC

by rish_tracktik in Product Discussions 01-06-2021
Latest Post

@SanfordWhiteman- No I have checked all the flows and there is nothing that is impacting any owner assignment. I have checked using Campaign inspector too. Everything was working f...
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Re: Marketo not fetching Owner Id from SFDC

by rish_tracktik in Product Discussions 01-05-2021
Latest Post

@SanfordWhiteman- The lead is not owned by any queue upon lead creation, infact when i check the SFDC i can see the default owner as the lead owner but nothing in Marketo.
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Marketo not fetching Owner Id from SFDC

by rish_tracktik in Product Discussions 01-05-2021
Latest Post 01-08-2021 by SanfordWhiteman

Hi there, We don't use assignment rules in our SFDC and we have our lead settings to one default lead owner that will kick in when there is no lead owner. The screenshot below:- ...
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Task Creation Failing

by rish_tracktik in Product Discussions 01-04-2021
Latest Post 01-04-2021 by rish_tracktik

Hi, I have been recently facing unwanted redundancies in a simple autoresponder program setup. When a new person is created and someone fills out a demo form an autoresponder emai...
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Re: Issues in Task Creation

by rish_tracktik in Product Discussions 12-15-2020
Latest Post 12-15-2020 by rish_tracktik

You are right, not much significance of the Wait step here. Just included to troubleshoot and check activity log. When you mention SFDC API user, i hope you are referring to Marke...
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Issues in Task Creation

by rish_tracktik in Product Discussions 12-15-2020
Latest Post 12-15-2020 by rish_tracktik

Hi Everyone, Recently we have been facing unwanted issues that cropped up and I am not able to figure out what's happening. So, on task creation for any form fill, a task was bein...
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Gainsight/Marketo Integration

by rish_tracktik in Product Discussions 11-24-2020
Latest Post 11-24-2020 by rish_tracktik

Hi, Our CSM team is using Gainsight for Client Management and to achieve desired outcomes. Has anyone recently integrated Gainsight with Marketo and what sort of functionality is ...
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Failsafe to prevent task creation to deactivated user in SFDC

by rish_tracktik in Product Discussions 11-12-2020
Latest Post 11-13-2020 by Jay_Jiang

Hi all, We are using auto-assignment rules for our task creation from Marketo.We recently had a situation where a task was updated for a contact in SFDC. The task was never create...
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