Casey_Grimes

There are times when a user may send a record a sales email from Marketo Sales Insight, only for the recipient to be uninterested in the email and unsubscribe if the option is available in the footer and/or they send a list-unsubscribe signal from their email client. However, when the Unsubscribe Em...

It looks like there's been some recent improvements to Marketo Engage's form accessibility around validating fields. This is great! However, there are some small tweaks that need to occur in order for these new items to perform in a way that's stricter to WCAG standards. 1. The aria-describedby attr...

In theory, Marketo should not have duplicate records with the same email address, but this is often not the case in actual use. This means when choosing a record to emulate for sending a sample email, there can be multiple results returned when looking for an email address. If there are three examp...

This isn't something I'd normally think about, but I was doing some basic explanation on how Marketo works to someone and they encountered some frustration around how deleting assets work. As a general rule, if there is an approved version (for emails and landing pages) or if an asset is referenced ...

There are some good use cases for needing to query records that start with apostrophes: for example, a common list upload error that can occur involves improperly-formatted CSV files, resulting in records with email addresses like 'example@hotmail.com' instead of example@hotmail.com. Currently, the ...

Straightforward request: I would like to have an API endpoint that allows for automated import of programs from trusted instances into a given instance. Currently, only UI controls allow you to import between trusted instances, which causes considerable slowdown and does not allow you to change con...

This is a bit of an odd question, but one I realized I have no idea on: when you use a filter such as In Time Frame: Today or In Past: 2 Days, how is the "day" itself calculated? That is to say, how is a day determined for a given datetime? Is the calculation done by the Location set in Marketo? Is ...

When doing program imports, there is a chance with each program import to define how you'd like to handle conflicting information. This is great, but doesn't necessarily scale well when you need to do a lot of imports. For example, if I need to import 20 programs from Instance A to Instance B, there...