Juan_de_Dios_Ng

Juan_de_Dios_Ng · ‎11-15-2019

When i started (a while ago), i remember I found the 'Marketo Lead Scoring Cheat Sheet' quite useful, basic but useful! Also try to avoid these 5 common behavioral lead scoring mistakes which I see some companies do Using Only 1st Party Engagement Data Not Investing in Clean Data Not Having Separate Scores for Behavioral and Demographic Values Ignoring Score Inflation Not Iterating on Your Lead Scoring Model

Juan_de_Dios_Ng · ‎11-15-2019

To move assets to a new workspace, clone the program in the workspace where the original program is based, put all the assets (the program) you want to move into a folder and drag the folder to the destination workspace.

Juan_de_Dios_Ng · ‎10-20-2016

Hi Peter Maketo has a personalization document to learn how to personalize emails by adding data tokens http://docs.marketo.com/display/public/DOCS/Personalize+an+Email

Juan_de_Dios_Ng · ‎08-03-2016

Hi Kathryn The system-controlled opt out field is called "Unsubscribed" in your Marketo instance, and it has two values: True or False. If the field change to False the customer will be re-subscribe and the durable setting will change as well.

Juan_de_Dios_Ng · ‎07-26-2016

To get some clues you can do some of the below Look at the links in the email Look at the unsubscribe link Check who registered the sending domain by using a Whois checker Check who owns the email’s sending IPs

Juan_de_Dios_Ng · ‎07-18-2016

Hi Megan I would probably add the filter 'Not Filled Out Form' Thanks Juan

Juan_de_Dios_Ng · ‎07-18-2016

Not all customers have the Email Deliverability Tool. you should contact your sales rep for more information. If available you can access to it follow the below image...

Juan_de_Dios_Ng · ‎07-14-2016

Hi Dustin Your post should posted in the below section, this section is for technical marketo discussions Job Opportunities

Juan_de_Dios_Ng · ‎07-14-2016

Hi Leslie I am afraid there is not such a thing as an editor that automatically render across all platforms yet Once you create a template (or even marketo templates), You still need to test it in all clients. In the email world, there are no established standards for rendering or displaying email. This means email services (such as Hotmail and Yahoo!) , email clients (like Outlook and Apple Mail) each have their own unique way of handling the HTML used to render an email. same thing applies to mobile devices & versions,

Juan_de_Dios_Ng · ‎07-14-2016

Hi Elizabeth, Make sure your smart list in analytics has the correct dates and the set up the 'Lead Created At' is 'All Time'

Juan_de_Dios_Ng · ‎07-14-2016

You can do this in Marketo by using a "Lead Performance" report and then just set the smart list filter to "Filled Out Form" and specify your form (or any). Then add a constraint for "Date of Activity" and select time frame (between), "from 1 June to 31st June." . The downside to this is it will only give you the total number, you won't see who filled it out. This is a feature not available in the Marketo reports/subscriptions. if you need to know who filled it out you have to create the smartlist in lead database section.

Juan_de_Dios_Ng · ‎07-07-2016

For a generic suppression list you need to build asmart lists in the Lead Database using the appropriate filters for your system, I would start with these filters ____________ Unsubscribed This is used on the standard unsubscribe page. If a lead checks this box, or clicks the unsubscribe link in an email, they will no longer receive marketing emails. They will, however, receive operational emails. Marketing Suspended This field is set by the user for placing leads on a temporary unsubscribe. Leads can only attain this status if they are manually changed, or a change data value flow step is utilized. Blacklisted Use this for competitors. They will receive neither Operational nor Marketing emails. They get nothing! Email invalid A mail server has told Marketo that the lead's email can't be delivered (for example hard bounces) ______________ and be sure to include a filter in every email campaign that says: Member of Smart List NOT IN Suppression

Juan_de_Dios_Ng · ‎07-07-2016

Hi Dan Very Good Question! I am not sure 100%, Try to run an Email Link Performance Report. From the "Setup" tab in the Report, select the email you'd like to investigate. This will show you which links were clicked on & you should be able to see the answer there. Please let us know!

Juan_de_Dios_Ng · ‎06-13-2016

Hi Jamie Email Link Performance Report will show you the following Clicks = Total # of clicks on this link (Not unique clicks). % Clicks = Total # of clicks on this link / Total # clicks of all links in the Email (not unique). Leads = Total # of unique leads that clicked this link. % Leads = Total # of unique leads that clicked this link / Total # of unique clicks by leads of all links in the Email. ____________________________ Email Performance Report does reflects "unique" opens & clicks ____________________________ (note: if you hover over the column it will tell you what it is):

Juan_de_Dios_Ng · ‎05-11-2016

Marketo does not have a report that pull information for you in one view (similar to the Email Link Performance report) . Currently, the workaround is to create a smart list and use the "clicked link on webpage" filter, and use the "webpage" constraint. (the webpage is going to be the name of the landing page in marketo)

Juan_de_Dios_Ng · ‎04-29-2016

Hi Aslihan I believe you maybe looking for some kind of predictive text fields form, I mean for example When the lead is typing in their company name, a list companies appear in a picklist that the lead can select. This appends company data to the record in CRM/Marketo. This is not available in Marketo However there a number of companies within the launch-point partnerships that offer that service, all with access to different data sets depending on the field. Thanks Juan

Juan_de_Dios_Ng · ‎04-28-2016

Have a look at the Marketo docs - Create a Smart List https://docs.marketo.com/display/public/DOCS/Create+a+Smart+List

Juan_de_Dios_Ng · ‎04-28-2016

Hi Ervin I cannot see anything wrong with the code. As you know different browsers support a different set of font formats, you'll need to provide a set of alternatives for each browser (browser support .eot.woff *ttf) so you must provide alternative src for you fonts. try looking in IE, Crome, Firefox and let me know

Juan_de_Dios_Ng · ‎04-28-2016

Hi Natali Have you see the post by Matt Roberts? it was very useful when i hada similar issue Spam filters registering clicks? https://nation.marketo.com/message/124584#comment-124584

Juan_de_Dios_Ng · ‎04-22-2016

Another shortcut Alt + A = Analytics

Juan_de_Dios_Ng · ‎04-22-2016

Hi Mark I asked the same question a while ago... This is the way Marketo calculate Marketable leads: Marketable Leads: The number of all-time leads for the workspace, minus the following: leads without an email address, leads whose email has hard bounced, leads that are blacklisted, leads that have unsubscribed, leads currently set to Marketing Suspended. For more see Marketo docs Lead Database Dashboard - Marketo Docs - Product Docs

Juan_de_Dios_Ng · ‎04-21-2016

Hi Samantha, If the email address is blank, Marketo will always create a new record. The only way to update a record without email address is via the API, while specifying the Marketo ID. There are many ways to delete bad/empty records from your system (if that's what you want!) Another easy way to do this would be creating a Smart Campaign using the filters 'Lead is created' (using a date constraint ) AND 'email address is empty' with a Flow 'Delete Lead equal true For example:

Juan_de_Dios_Ng · ‎04-12-2016

Hi Said, Marketo does have functions in place that manage lead duplication, it is important you have a regular data maintenance schedule ensure. This includes: Regularly querying for leads with matching email addresses and updating to eliminate duplicates. Updates of lead information from the lead record with the most recent activity (except for Lead Source)

Juan_de_Dios_Ng · ‎01-31-2016

I am afraid it's not possible, the only way to figure out how to see who clicked on a particular link in a Email Blasts is to build a smart list with the "clicked link in email" filter adding a constraint that specifies which link you want to see the list of leads for. So if you built a smart list for each link, you could get the full list of leads that clicked on each link in your email.

Juan_de_Dios_Ng · ‎11-17-2015

You can also have a smart List based on the Visited Web Page activity with a Referrer constraint will tell you how many people came from a given referrer.

Juan_de_Dios_Ng · ‎11-17-2015

Make sure you type 'I understand' in the delete object box, the already hint text's confusing users into thinking the words are already typed. If still not working, this sounds like a question for MKTO Support. Good luck

Juan_de_Dios_Ng · ‎11-16-2015

Hi Idan Make sure your Declare date is correct, Marketo continue to send test until date/time is reached. (This may sound obvious but I made that mistake first time tried)

Juan_de_Dios_Ng · ‎11-16-2015

Adding to what John has said I would also included the 'Unsubscribed Reason' column to your file

Juan_de_Dios_Ng · ‎11-11-2015

Nate suggestions is not perfect but it's also the best I can think of. As alert emails aren't tracked by Marketo. Why not use the Send Email flow action rather than Send Alert, especially if the referrer is outside of your company?

Juan_de_Dios_Ng · ‎09-23-2014

I have the same problem, just started it today...

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