Carrie_Chandle1

Hey Robyn Hatfield‌ - just double-checking, is the engagement program set to "on" in the settings, too?https://docs.marketo.com/display/public/DOCS/Turn+an+Engagement+Program+On+and+Off

There's a good thread here about nested programs: https://nation.marketo.com/thread/46624-nurture-ahem-engagement-programs-best-practicesWe use nested programs to control not sending the piece of content if that person has already downloaded it. For cadence, your assumption is correct... after a per...

I read Amy's inquiry as what to do after a lead has been created and exists in both systems, but they no longer want the lead in Marketo. At this point, the flag (which was originally set in SFDC) needs to be set to false.

We've taken on the flagging of our custom sync rule to FALSE on the Marketo side, otherwise you won't know. So, we agreed with our SFDC admin team that if a lead/contact met certain criteria, we would mark the custom sync rule as FALSE in Marketo, and shortly after we delete the record in Marketo (a...

Our team uses it primarily for informing their conversations and understanding the person's marketing activities. I like Oliver Zosel‌'s mention of entering leads/contacts into marketing-defined nurtures from Sales Insights.Are there any themes to the types of email requests you're getting from Sale...

Hi Felicia Escolin‌ are you looking to create a Web Personalization Segment using a lead score filter? You can enable the score field(s) for Web Personalization (Account Settings > Lead Database), then include it as a Lead Database filter when creating a Segment.

Hi Cecile Maindron‌ is this an exact copy+paste of your email? If so, take a look at your second to last line - the token is incomplete. You need one additional bracket (in red below). That should fix it.Which functionality would you like to test: {{lead.Lead Comments:default=no value}}

Since you're already using a nurture campaign, would it work for you to drop these offers into the top of your stream(s)? We've done that a couple times to get a timely message out to our specific nurture groups without stepping on top of the existing nurture.You can manage availability of the conte...

Screenshots would be helpful... can you confirm if in the Smart Campaign Schedule tab, you have the settings set to the person only being able to run through the campaign once? That could be your culprit. Ideally, that's the setting you keep when it goes live, but for testing it can trip you up.

The way I read your post makes me think we went through something similar... we ultimately got Marketo to help build a modified custom Munchkin code for us to capture in-page activities as web page views and link clicks. It's not a 100% fix, but it got us what we need and we can now tell what our co...