Katie_DenHollan

Hi Jamie, Yes, as I stated, I had tried this with another lead that was not blocked from emails, and got the same result (no results). I don't have a send email flow step, so the fact that the lead is blocked from emails shouldn't affect whether or not a person runs though the campaign.

Hi Greg, I just uploaded a screenshot above that shows nothing registered on that lead's activity log. I'm not sure what the campaign backlog is. Where can I find that? My SFDC sync seems to be working fine because I changed a field on a individual lead's record, and the update was synced to SFDC wi...

Hi Sydney, The lead's activity record doesn't even show it running through the campaign at all:

After extensive back and forth with support, I found out that there is a way to change the from email address for Sales Insight emails, and all you have to do is add an "email" field to the User record in Salesforce, then update the settings as indicated above to select the other email field on the ...

I'm so glad you posted this! We do something very similar, and I have often wondered how other people handle this. We can have around 6-8 events happening at the same time, with possible cross-over of attendees, and we have identified 5 fields of misc. info we need for each event (Are you coming to ...

Opps, I responded through my sandbox account above, which has my colleague's name!After waiting about an hour after unsubscribing and triggering the IM again, I no longer received the alerts.Thanks for your help!