Katie_DenHollan

Thanks Tiffany, yes, I can share some screenshots:This is the Setup tab of the Email Performance report, showing that I had selected the sent date of "Last 2 Months": This one shows the Smart List tab of the Email Performance, showing that I pulled in all 7 emails, and set the date of activity in ...

Hi Sanford, Thank you for all your troubleshooting, but I've figured it out this morning. I cross referenced the Portland Users by "Browser" and it showed all users using the browser "Smarshbot". Smarsh is the compliance software we use to track emails and our website. It crawls our website every da...

I'm being told we can't get IP addresses out of GA due to privacy. Is that your experience? Sorry if this is basic knowledge, I don't know anything about google analytics.

It looks like the entry pages are articles we've shared on LinkedIn...

Sorry, what I meant by Account contacts is the people at Marketo that we work with have always been based out of Portland, not our personal contacts in our database. I'm not sure how to access the IP addresses in GA, sorry, not a regular user of that system, I was just brought in because of this wei...

Hi Sanford, In the past week, we have had just over 3000 visitors to our website, and 1,338 came from Portland, OR. The next two highest cities are 500 and 250, both of which we have offices nearby, and a large population of clients. The closest office we have to Portland, OR is in Wyoming, and we d...

Thanks Kevin! I agree, this is probably the simplest solution.

Hi Albert, The transition was seamless and we ran into no issues. We didn't do anything special to prepare for it, and nothing happened to caused us any issues.

I'm a little late to the game on this, but in doing some research on MSI Oultook plug-in, I found this post. If you want to trigger based on a specific MSI email, instead of using the subject line as a trigger, you can pull in the ID for the email template. You can find the 4-digit ID by selecting t...

Yes, I've tried it with several leads in our database now with no luck. I've had a support ticket open for about a week now, and we still haven't figured it out, so I thought it was worth reaching out to some community posts.